To move things along, the clogged-up federal Obamacare marketplace could be getting the Roto-Rooter treatment.
The clunky Healthcare.gov, where people from 36 states are shopping for health insurance, is reportedly considering a rebuild of some sections to address lags that allegedly stem from software that requires users to create an account before they can see their plan options and prices.
A Wall Street Journal story published Thursday first detailed that discussion.
When asked about story Friday, Health and Human Services spokeswoman Joanne Peters said, "We have a strong team in place, including external contractors, who are working around the clock to improve Healthcare.gov. We have a plan in place and are making progress, but we will not stop until the doors to Healthcare.gov are wide open."
In the meantime, HHS has put a tool on the website that helps users check out lists of plans and example of premiums without having to go establish an account. That information was previously available on the site but wasn't highlighted.
But experts said the tool lacks some key information (such as details about out-of-pocket costs like co-pays or government subsidies that applicants may qualify for) that people need to know how much their coverage will cost. The subsidies available to many enrollees could significantly reduce how much they pay.
The tool also also doesn't include pricing variations that reflect a person's age.
Experts have criticized the design of Healthcare.gov for making it necessary to first create an account—which requires answering multiple personal questions about name, family size, address, age, income and other data—before viewing pricing screens that fully reflect premium prices adjusted for age, out-of-pocket costs and the subsidies.
Possibly as a result of those lags, relatively few people are believed to be have signed up for coverage on the federal marketplace, which is not releasing enrollment data until mid-November.
(Read more: Obamacare delays)