Despite some much-welcome improvements, the three major New York area-airports—John F. Kennedy, LaGuardia and Newark-Liberty International Airport—lag well behind most other major U.S. airports in amenities.
That's according to a report released Wednesday by the New York-based Global Gateway Alliance, an advocacy group hoping to draw attention to the problems facing New York-area airport airports, which are operated by the Port Authority of New York and New Jersey and serve about 110 million passengers a year.
The report compared 15 different amenities across 15 major U.S. airports.
"Since millions of people are spending so much more time in airports, we want airlines and airport operators to think not just about how to move more planes and passengers, but how to provide a better experience as well," said Global Gateway Alliance chairman Joe Sitt.
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The report found that shoeshine facilities, spas, prayer/meditation rooms and post offices/mail services are easy to find at many airports, but dry cleaners, outdoor areas and gym and fitness centers are scarce.
Dallas-Fort Worth, Hartsfield-Jackson Atlanta, Chicago O'Hare and San Francisco International airports received the highest scores for the amenities offered. New York's LaGuardia Airport received the lowest score, offering just one—shoeshine facilities—of the 15 amenities surveyed.
Newark-Liberty and JFK airports also scored near the bottom of the list, with Newark offering just four of the amenities and JFK five.