The question is one you may have asked yourself while standing in line at the airport or when trying not to scream in frustration while sitting on the tarmac waiting to take off: If airlines know there will be a surge of passengers during the holidays, why don't they add capacity in the form of extra flights?
While it makes sense in theory, the reality is far more complicated.
Despite mergers in recent years and the retiring of older, less-efficient planes, carriers have nowhere to turn for a dozen planes the week before Thanksgiving.
That's not how the commercial airline business was set up to operate, industry experts said.
"It's not realistic to think airlines could add planes for a few days," said Josh Marks, CEO of airline consulting firm masFlight. "The airlines would love to have the flexibility to add capacity, but the system is not set up for it."
There's no Hertz for airlines looking to add a Boeing 737 for a week or two—leasing companies don't operate that way. And because airlines have transformed themselves to be as lean as possible, they don't keep "extra" planes sitting around.
Even if the airlines could get their hands on, say, a dozen planes, who would fly them or serve passengers? Carriers are already fully staffed and have crews tightly scheduled. Most airlines have recalled all the pilots they furloughed before the recession.
Even if some idle pilots were available for temporary hire, existing pilots would be up in arms that "rental crews" were brought in to handle a particular route.
System stretched to the max
On top of that, airport takeoff and landing slots are already jammed at many of the busiest airports.
Take LaGuardia Airport in New York. Even if an airline wanted to add three or four more flights out of the airport on the Tuesday before Thanksgiving, when would they take off? LaGuardia is already slot-controlled, meaning the Federal Aviation Administration limits the number of takeoffs and landings per hour, as is Washington's Reagan National Airport.