Vehicle dependability has fallen for the first time since 1998, according a new study that measures how Americans feel about their 3-year-old cars, trucks and SUVs.
J.D. Power and Associates said the average 2011 model year vehicle has 133 problems per 100 vehicles, a 6 percent increase compared to last year's survey.
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"This is a significant shift," said David Sargent, vice president of global automotive at J.D. Power. "What we're seeing is a growing number of complaints about the quality of vehicles. These are not necessarily problems that will cause a car or truck to break down, but they are issues irritating customers."