British retailer Marks & Spencer on Tuesday reported a 13th consecutive quarter of declines in underlying general merchandise sales as the company's new website took time to "settle in".
General merchandise sales, which include clothing, homeware and footwear, were down 1.5 percent at stores open over a year.
Analysts had expected a drop of 1.0 percent to 2.0 percent at shops open over a year, according to a company poll of 11 analysts
The new website is key to the company's transformation. The group warned in May that the new M&S.com site would take four to six months to settle in and, as a consequence, would have some impact on general merchandise performance in the first quarter.