Macy's on Monday said it plans to add 86,000 seasonal workers across its namesake and Bloomingdale's department stores this holiday, an increase of about 3.6 percent from the prior year.
As evidence of the retailer's big push into integrating its online and in-store offerings, 10,000 of these new hires will be based in the company's direct-to-consumer fulfillment centers, compared with 7,000 last year.
About 1,125 will work in customer service, and 820 will be focused on the company's Thanksgiving Day Parade and other holiday events.
"We strive to welcome and serve our customers with a consistently high level of care and attention, whether they are shopping in stores, online via desktop or on mobile devices," Macy's CEO Terry Lundgren said.
Macy's is the latest retailer to announce a planned increase in holiday hiring. Wal-Mart and Kohl's earlier this month said they would increase their headcount for the holidays compared to 2013. Others, including J.C. Penney and Target, said they plan to keep their numbers in line with last year.
In the most recent quarter, Macy's and Bloomingdale's rolled out the option to buy online and pick up in store at all of their locations. The retailer employs about 172,5000 workers year-round at the two stores, which total more than 800.