Eager to return that ugly sweater or exchange the too-tight slippers Santa gave you this year? How much time and hassle that will require depends a lot on where the gift was purchased.
Some stores are making it easier than ever to return or exchange holiday gifts by offering even longer return periods, and even postage-free return shipping, according to the latest survey by Consumerworld.org.
However, other retailers have made return policies more complex over the years by imposed restrictions on returns of certain items. Retailers say the changes are part of an effort to reduce return fraud, which Consumerworld says cost retailers over $9 billion in 2013.
Still, there are ways to simplify the process, regardless of the seller.