Amazon virtual assistant Alexa adds bank teller to resume

Amazon virtual assistant Alexa can now manage your money
Amazon virtual assistant Alexa can now manage your money   

Starting today, Capital One customers can manage their money using Amazon's virtual assistant, Alexa.

Capital One is the first bank to roll out a "skill" for Alexa-enabled devices, expanding the real-world capabilities of Amazon's virtual assistant into financial services.

"The Alexa Skills store is quickly growing, and today we're excited to add the Capital One skill — which is the first skill that will enable Alexa users to interact with their financial accounts," said Amazon Alexa director Rob Pulciani in a press release.

"Now Alexa can quickly provide your Capital One banking balance, latest transactions and more on Amazon Tap, Echo Dot, Amazon Echo or Fire TV devices — all conveniently with just your voice," said Pulciani.

This is made possible by the Capital One application program interface (API), and its integration with Alexa, the brain powering Amazon Echo.

Developers are flocking to Alexa, which recently added calling an Uber to the list of services it can deliver, which also includes playing music, flipping on and off lights, reading a book or the weather forecast and creating a shopping list.

"More and more voice experiences are coming, and it's only going to get better for our customers," said Pulciani.


Amazon.com site experiencing issues
Amazon.com site experiencing issues   

Amazon seems to have cracked the code when it comes to delivering a service that people enjoy using. Ask any tech executive or Silicon Valley start-up CEO what their favorite new gadget is and the answer is increasingly Amazon Echo.

Experts believe the key to the success of integrating robots into everyday life lies in smoothing communications. By reducing the time it takes Alexa to respond to commands and queries to milliseconds, Amazon has succeeded in making talking with Alexa the most human-like interaction available on the market.

It's a key advantage the company has built over other virtual assistants, such as Apple's Siri and Microsoft's Cortana.


Amazon Echo
Source: Amazon
Amazon Echo

Amazon recently expanded its line of smart home devices, adding the Echo Dot — which is similar to the original Echo but lacks a speaker — and the portable bluetooth Tap speaker to the Echo and Fire TV.

Alphabet, Apple and Intel are also vying to become the gateway to the connected home, a market that is rapidly expanding. The number of smart connected homes is expected to grow to between 500 million and 700 million homes by 2020, according to Gartner.