No detail is too small for Tilman J. Fertitta, chairman, CEO and owner of Fertitta Entertainment, which owns the restaurant powerhouse Landry's as well as Golden Nugget Casinos.
If a business is 95 percent perfect, that's not good enough for Fertitta. Instead, what draws his attention is the 5 percent of a business that isn't.
"Tell that general manager to go stand out in the parking lot, OK, and you look at that building and gosh, it looks pretty darn good. But you know what? Look for the 5 percent," Fertitta said.