The fact is, if you want to get your customer service problem solved, you need to speak up and stand your ground until the company makes you happy.
About 3.6 million Americans were earning at or below the federal minimum wage of $7.25 an hour in 2012, and those weren't all high school students flipping burgers, about half of them were 25 or older. How do they do that? NBC reports.
The latest research busts some everyday beliefs about handling our money that even the smartest of savers may believe.
Peer-to-peer lender Prosper hopes to attract more investors, seeking yield. But is the emerging lending platform too risky?
More Americans fell behind on their auto loan payments in the last three months of 2012, when some borrowers' financial obligations temporarily take a backseat to spending on holiday shopping.
Charge a fee to use your credit card? It's legal for merchants to do that, unless barred by state law. Ten states already ban such surcharges and more may join the list. The legislatures in 11 other states are currently considering bills that would prevent these so-called "check out" fees.
With the economy edging upwards, more car buyers are keeping up with their auto payments or coming up with the cash if the repo man appears. And that's more bad news for mom-and-pops that rely on repo work.
New mortgage rules from the Consumer Financial Protection Bureau will make borrowing tougher for the self-employed and home buyers seeking larger loans.
Visa's first-quarter profit that exceeded market's expectation for the ninth quarter in a row. "I'm most impressed by the upside to revenue," one analyst said.
Scores of independent mortgage lenders and community banks are winning business from banks such as Citigroup or Bank of America that have retrenched after the financial crisis.
David Marshall, Senior Analyst, Asia-Pacific Financials, CreditSights is positive that Chinese banks can maintain their earnings in 2013, but risks remain with shadow banking and transparency issues.
This CNBC contributor says the "Fiscal Cliff" is a great opportunity to revamp the tax code and address deficit spending.
More than 50 million people have scores of 785 or higher, and they exhibit “strikingly similar” credit habits.
If you close your bank account, don’t think that’s necessarily the last you’ll hear about it. In certain cases, closed checking accounts have re-opened when triggered by external charges, such as automatic bill payments. This can present an opportunity for identity theft.
American credit card debt--and the number of credit-card accounts--have tumbled since peaking in 2008, suggesting that the country is slowly healing itself from a crazy credit boom.
Thailand’s rising banking shares could jump a further 30 percent over the next 12 months as profitability soars on strong investment and corporate lending growth, according to Japanese brokerage Nomura.
As investors become increasingly uneasy about the second-quarter earnings period, expectations for more action from the Fed are on the rise. But with record low rates and the weak global economy, analysts are anticipating a disappointing season all around.
The impact of Europe's debt crisis on US companies is about to come out in the wash as second-quarter earnings season kicks off with Alcoa on Monday. Plus, China economic data.
Although changes to money market funds since 2010 have made them more transparent and stable, SEC Chairman Mary Schapiro told CNBC that there are structural weaknesses still to be addressed.
MasterCard is betting big on mobile payments replacing credit cards and is making moves to make sure it has solid footing in the mobile payment space.