China's e-commerce players are training rural shoppers to buy online, as sales in the countryside, while still low, grow faster than in major cities.» Read More
Rideshare services like Uber and Lyft are butting heads with regulators over laws that they claim are outdated and hurt their companies.
The Federal Trade Commission banned cosmetic company L'Oreal from making claims about anti-aging without offering scientific proof.
British consumer morale reached its highest since March 2005 this month, adding to signs the economy is recovering.
North Carolina is the most expensive state for car repairs, according to a report by CarMD.
There are dozens of apps that let you screen your calls, alert you to potential fraud and even block suspected voice and text message spam.
Quality is becoming more important than price, according to the American Customer Service Index.
Any immediate turnaround in fortunes for the U.K. luxury brand Mulberry has failed to materialize, with the company announcing weak sales.
When it comes to vacation nightmares, renting a home or apartment from a scammer has to be near the top of the list.
Customer satisfaction with subscription TV and Internet service providers continues to decline, a survey finds.
Most of us have a positive experience when we use the Web. Credit unions, shipping companies, banks and hotels scored highest.
An analysis of Square data, reflecting a wide swath of transactions, found the stingiest and most generous tippers in America.
As dieters are turning to tech-based alternatives, Weight Watchers has been doing some slimming down of its own, but it's not healthy, a report said.
A federal court has pulled the plug on a telemarketing operation that used illegal robocalls to trick seniors into buying medical alert devices.
Everyone wants a smartphone, especially muggers. Law enforcement officials are pressuring the industry to require "kill switch" technology.
Nomorobo launched recently, and it says it's now blocking 48,000 robocalls a week.
Retailers use big data to maximize revenue—that is to take as much of your money as they can. Why shouldn't you have the same power?
Both sides of the publication's compilation for 2013 feature retailers and airlines.
Of the Big 4 wireless companies, Verizon and T-Mobile did the best job of making their customers happy, according to a survey. But you may want to read on.
The thugs behind the global CryptoLocker ransomware attack have added a bizarre new twist: a customer service line.
Couples who relocated or rescheduled weddings due to the shutdown may be able to get their money back.