ALBANY, N.Y.— New York's attorney general has filed suit against two tanning salon chains, accusing them of downplaying health risks while playing up the allure of bronze skin. Schneiderman says lawsuits are also coming against Planet Fitness and Beach Bum Tanning. A spokesman for Planet Fitness says the company is working toward a resolution.» Read More
Quality is becoming more important than price, according to the American Customer Service Index.
Any immediate turnaround in fortunes for the U.K. luxury brand Mulberry has failed to materialize, with the company announcing weak sales.
When it comes to vacation nightmares, renting a home or apartment from a scammer has to be near the top of the list.
Customer satisfaction with subscription TV and Internet service providers continues to decline, a survey finds.
Most of us have a positive experience when we use the Web. Credit unions, shipping companies, banks and hotels scored highest.
An analysis of Square data, reflecting a wide swath of transactions, found the stingiest and most generous tippers in America.
As dieters are turning to tech-based alternatives, Weight Watchers has been doing some slimming down of its own, but it's not healthy, a report said.
A federal court has pulled the plug on a telemarketing operation that used illegal robocalls to trick seniors into buying medical alert devices.
Everyone wants a smartphone, especially muggers. Law enforcement officials are pressuring the industry to require "kill switch" technology.
Nomorobo launched recently, and it says it's now blocking 48,000 robocalls a week.
Retailers use big data to maximize revenue—that is to take as much of your money as they can. Why shouldn't you have the same power?
Both sides of the publication's compilation for 2013 feature retailers and airlines.
Of the Big 4 wireless companies, Verizon and T-Mobile did the best job of making their customers happy, according to a survey. But you may want to read on.
The thugs behind the global CryptoLocker ransomware attack have added a bizarre new twist: a customer service line.
Couples who relocated or rescheduled weddings due to the shutdown may be able to get their money back.
Diedinhouse.com uses public records and other databases to find who used to live in a particular U.S. address, and if they died while in the house.
In the latest "despicable scam," fraudsters threaten to shut off your power unless you fork over cash.
Apple was named the world’s most valuable brand on Monday, taking the fizz out of Coca-Cola’s 13-year run at the top of an annual survey.
Allister Heath, editor at City AM, highlights that the BoE's voting system could make it harder for Mark Carney to make changes and says the recent data proves that "it's an important moment" for the U.K.'s economy.
Chris Williamson, chief economist at Markit, comments on the worst-than-expected April PMIs for the euro zone, and says that it shows the bloc will remain in recession in the current quarter.