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US: Consumer Services

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  • Cash and credit card

    Gift and travel rewards were the rage before, but the recession has made many consumers opt for cash-back options in their credit cards.

  • A redesign of Gillette's Fusion razor, the nation's best seller, is coming and — before you ask — it doesn't have any extra blades.

  • General Mills Reducing Sugar in Kids' Cereal Wednesday, 9 Dec 2009 | 10:26 AM ET
    A range of General Mills products line a grocery shelf.

    General Mills—the maker of Lucky Charms, Trix and Cocoa Puffs—plans to reduce the amount of sugar in its cereals marketed to children.

  • shopper

    Americans' confidence in the economy improved slightly in November, but they remain gloomy amid a weak job market heading into the holiday season.

  • TV Retailer QVC Joins 'Black Friday' Frenzy Monday, 23 Nov 2009 | 12:46 PM ET
    Dave James

    Television retailer QVC has made aggressive plans to keep shoppers watching — instead of mall-hopping — on Black Friday, an event it has traditionally ignored.

  • Deja Vu: Wal-Mart, Amazon, Target in DVD Price War Friday, 6 Nov 2009 | 10:09 AM ET
    WalMart

    Wal-Mart Stores is upping the ante heading into the holiday season, trimming the online preorder prices of some upcoming DVDs following last month's price cut on books.

  • Porn Flounders, But Adult Novelty Business Booms Tuesday, 27 Oct 2009 | 10:47 AM ET

    While the adult entertainment business is faltering, however, adult novelties are in the midst of a renaissance.

  • Toys 'R Us Makes Its Bets on Holiday Toys Thursday, 24 Sep 2009 | 8:32 AM ET
    Toys R Us Holiday Express store

    The nation's biggest toy-store chain is placing its holiday bets — and because the stakes are high, the prices are lower.

  • Online Schooling Picks Up Students—and Respect Friday, 4 Sep 2009 | 3:35 PM ET
    Woman using a computer

    The huge cost of a higher education—plus the need by many laid off workers to learn new skills—has sparked a sharp increase in online education. And online degrees, especially from well-known institutions, are gaining acceptance among employers.

  • An Institution Ends When 'Guiding Light' Turns Off Tuesday, 1 Sep 2009 | 11:35 AM ET
    Kim Zimmer

    You don't have to be a fan of the show, or of the soap opera genre it pioneered, to feel a sense of gravity at the demise of "Guiding Light."

  • These Days Even Selling Hawaii Is Tough Friday, 28 Aug 2009 | 10:43 AM ET

    Selling Hawaii could be considered the easiest job in the world.

  • What's in Your Bottled Water? FDA Wants You to Know Wednesday, 8 Jul 2009 | 12:08 PM ET
    FDA

    Both the Government Accountability Office and the Environmental Working Group, a research and advocacy organization, recommend in reports being released Wednesday that bottled water be labeled with the same level of information municipal water providers must disclose.

  • PepsiCo CEO Talks Bottlers, China Growth and More Thursday, 2 Jul 2009 | 6:36 PM ET
    Pepsi

    PepsiCo Chief Executive Indra Nooyi said Thursday she is not concerned about the potential for Moody's to downgrade the company's credit rating if it succeeds in acquiring its two largest bottlers Pepsi Botting Group and PepsiAmericas.

  • Kimberly-Clark to Cut About 1,600 Jobs Thursday, 25 Jun 2009 | 11:57 AM ET
    The entrance sign to Kimberly-Clark Corporation world headquarters campus in Irving, Texas, Sunday, Jan. 22, 2006. Kimberly-Clark Corp., maker of Kleenex tissues and Scott paper towels, announced Tuesday, Jan. 24, 2006 that fourth-quarter earnings tumbled 17 percent as one-time costs cut into profits, offsetting higher revenue. Earnings fell to $371.1 million, or 79 cents per share, from $445.3 million, or 91 cents per share, a year ago. Sales edged up 3 percent to $4.01 billion from $3.9 billio

    Kimberly-Clark said Thursday that it would cut about 1,600 salaried jobs, or roughly 3 percent of its workforce and take up to $150 million in charges as it tries to become more competitive in the recession.

  • P&G Board Meets Amid CEO Reports Tuesday, 9 Jun 2009 | 11:07 AM ET
    Procter and Gamble

    The Procter & Gamble board is meeting after published reports that it's ready to act on a long-anticipated CEO succession plan.

  • 'Erotic Services' Ads to Get Boot from Craigslist Wednesday, 13 May 2009 | 4:52 PM ET

    Online classified ads service Craigslist will get rid of its "erotic services" category that critics called a front for prostitution, replacing it with an adult category that will be reviewed by Web site employees, state attorneys general announced Wednesday.

  • Ackman Aiming for Change on Target's Board Monday, 11 May 2009 | 10:22 AM ET
    Shoppers check out at a newly-opened Target store near Royersford, Pa., on Monday, Nov. 13, 2006. Discount retailer Target Corp. said Tuesday its third-quarter profit rose 16 percent, beating analyst expectations as its sales rose 11 percent. (AP Photo/George Widman)

    Hedge fund manager Bill Ackman said Pershing Square Capital Management's proxy fight with Target isn't about poor management at the discount retailer. Instead, it is about building a more qualified board.

  • McDonald's Sales Rise 6.9% in April Friday, 8 May 2009 | 8:24 AM ET
    McDonald's

    McDonald's Corp reported a 6.9 percent rise in April sales at restaurants open at least 13 months, as strength in the United States helped offset the impact of the stronger dollar.

  • More Consumers Fall Behind on Credit Card Payments Monday, 4 May 2009 | 12:10 PM ET

    Consumers fell further behind on their credit card bills in March even as lenders worked to reduce their exposure to delinquency and default, a top credit bureau executive told Reuters.

  • Getting Laid Off? They’ve Got You Covered Tuesday, 31 Mar 2009 | 2:11 PM ET
    Crowd of people on the street.

    More companies like Ford, GM and JetBlue are throwing a lifeline to laid off customers with refunds or payment protection.