• The 'great holiday screw-up'     Friday, 27 Dec 2013 | 10:48 AM ET

    Should consumers blame shipping companies for delays or Amazon for inaccurately forecasting demand? CNBC's Josh Lipton provides insight.

  • Online shopping grows, with some growing pains Friday, 27 Dec 2013 | 5:58 AM ET

    Americans waited until the last minute to buy holiday gifts, but retailers weren't prepared for the spike.

  • Blame it on the plane! UPS woes due to jets: Report Friday, 27 Dec 2013 | 9:38 AM ET

    UPS, embarrassed by deliveries that failed to reach clients in time for Christmas, may have a shrunken fleet of jets to blame. The WSJ reports.

  • Seeing relatively happy consumer: Fratto     Friday, 27 Dec 2013 | 7:03 AM ET

    How deep discounting and promotions impacted this holiday shopping season, with Jan Kniffen, J. Rogers Kniffen CEO, and Tony Fratto, Hamilton Place Strategies.

  • Amazon reviews carriers after holiday hold-ups Thursday, 26 Dec 2013 | 8:54 PM ET

    Amazon is looking at the performance of delivery companies handling its orders after packages were left stranded this Christmas, the FT reports.

  • Target in Amazon's crosshairs: Pro     Thursday, 26 Dec 2013 | 5:46 PM ET

    Target experienced a significant data breach. Bryan Gildenberg of Kantar, shares his opinions on the impact to the stock, and the company's competition with Amazon.

  • Opportunity in UPS & FedEx?     Thursday, 26 Dec 2013 | 5:44 PM ET

    Discussing holiday shipping delays, with Bryan Gildenberg of Kantar. Gildenberg says there may be an opportunity in FedEx or UPS right now as the stocks didn't move much today.

  • Matthew Shay, National Retail Federation CEO and president, discusses the holiday shopping season. It was a great start with Black Friday weekend, Shay says. CNBC's Sara Eisen weighs in.

  • It's a wrap: From buy to return     Thursday, 26 Dec 2013 | 3:15 PM ET

    80 percent of shoppers say they will continue to shop for post-Christmas sales, conversely, $60 billion in returns are expected as the mad rush to return unwanted gifts has begun. CNBC's Julia Boorstin "wraps" up the holiday shopping season.

  • What put the brakes on red-hot online sales growth Thursday, 26 Dec 2013 | 12:33 PM ET

    According to the latest data from comScore, the final online shopping week this holiday fell short of expectations.

  • The naughty list: Stores that were late on delivery Thursday, 26 Dec 2013 | 1:09 PM ET

    StellaService, which rates retail customer service, scored sites on meeting promised delivery dates on holiday orders.

  • Macy's is a big winner: Kniffen     Thursday, 26 Dec 2013 | 2:14 PM ET

    Which retailers will win and which will lose this holiday season? Jan Kniffen, CEO of Worldwide Enterprises, and Bill Tancer, Experian Market Services, dissect the data. "Macy's made a lot of noise," says Kniffen.

  • This retailer is winner with 'right' product: Pro Thursday, 26 Dec 2013 | 10:04 AM ET
    Ann Taylor

    Apparel wasn't the hot gift under Christmas trees this year, but an analyst singled out one retailer as a holiday winner.

  • Package pileup: UPS, FedEx scramble to deliver Thursday, 26 Dec 2013 | 10:46 AM ET
    A package handler arranges packages before loading a delivery truck at a FedEx sorting facility in Kansas City on Dec. 16, 2013.

    UPS and FedEx hit the road Thursday, scrambling to deliver boxes to angry customers who didn't receive the gifts they ordered in time for Christmas. NBC News reports.

  • Amid holiday delivery woes, Amazon limited Prime Thursday, 26 Dec 2013 | 12:20 PM ET
    An Amazon distribution center

    Amazon.com on Thursday said it limited new Prime membership signups during peak periods in order to protect current member orders from the surge in new memberships.

  • The smellier side of more online shopping Thursday, 26 Dec 2013 | 11:17 AM ET

    The holiday season is synonymous with excess: a sharp uptick in gifts, eating and even trash, the Wall Street Journal reports.

  • Chart of the Day: One in 10 gifts returned? Thursday, 26 Dec 2013 | 7:00 AM ET

    Americans received hundreds of billions of dollars' worth of gifts yesterday — and there's a good chance we don't want a lot of them.

  • Worst holiday sales since 2008? Not so fast Thursday, 26 Dec 2013 | 11:47 AM ET
    Shoppers walk past a retail shop offering deals at Somerset Collection shopping mall on November 29, 2013 in Troy, Michigan.

    The 2013 holiday season, touted to be the worst since 2008, showed strong growth compared to last year MasterCard said.

  • Shipping delays 'actually good news': Analyst     Thursday, 26 Dec 2013 | 2:05 PM ET

    Online sales jumped 37 percent last weekend. CNBC's Diana Olick and John Barnes, RBC Capital Markets senior research analyst, discuss whether delays in shipping will hurt FedEx and UPS' stock.

  • UPS beefing up staff     Thursday, 26 Dec 2013 | 2:03 PM ET

    UPS has apologized to customers who may be experiencing delays in shipping orders. CNBC's Diana Olick reports online sales jumped 37 percent last weekend.

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