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This blogger is on a campaign to bring professional courtesy back into the workplace.
Is it possible to as the author writes, "Engineer Happiness?"
Most stress is about change, whether good or bad. So how do you handle stress?
Baby boomers could stand to inherit more than $8 trillion in a transfer of wealth from their parents and, according to one estimate, more than a quarter of that money has already been doled out.
Tempting as it may be, you should resist the impulse to follow Greg Smith’s lead when leaving your job – assuming you still wish have a career that is.
In this book excerpt the author writes, "This book is for you whether you are a highly accomplished leader, perhaps the CEO of a large company, or an emerging leader who wants to understand how the best leaders infuse valuable energy into their organization."
The author writes, "We live in a service economy. We give more of our money to companies that get service right. We make serious commitments to take care of our customers, and yet we’re still, for the most part, falling short. Service excellence is rare."
Elite nannies can make up to $180,000 these days, as long as they can speak Mandarin, cook a four-course meal, and get your children into the right circles.
Since it opened its first store on May 19, 2001, Apple has redefined the customer experience and built unprecedented customer loyalty. A big part of Apple’s success is its commitment to training all of its employees to follow the “five steps of service” in every interaction.
A bad interviewer can do damage to a company’s reputation, not to mention inadvertently lose potential talent.
The author writes, "Our fixation is on leaders. We assume that they have the keys to the kingdom, that they have most if not all of the power and influence, and that they make the decisions that most matter. Wrong."
The recovery has been painfully slow, and Americans naturally look for the silver lining in new economic numbers. Yet, thirty-three months since the "recovery" officially started, and the unemployment rate still hasn’t fallen below 8.3 percent. Unfortunately, the recent “good news” on the drop in initial unemployment insurance claims and job number increases don’t mean what reporters think they mean.
One in five American workers say they don't know what their chief executive looks like.
The good news is Americans are living longer. But the worry for many retirees is that they'll outlive their savings.
What was it that enabled Shackleton and his teammates to overcome extreme adversity and return without loss of life? This author is convinced that it was much more than luck. He believes their survival was the result of certain leadership strategies - strategies can be used by leaders in any organization facing today's unprecedented levels of turbulence, ambiguity, and uncertainty.
If money was no object, what would you do with the rest of you life? This author says you might discover the richest person is not who has the most, but the one who needs the least.
This author and wife of a successful entrepreneur writes, "The biggest illusion about entrepreneurship is that it is a solo activity."
“Influence” has been one of the most studied aspects of politics, marketing, sociology, and psychology and yet it has never really been measured in a statistically valid way. Until now, says the author of "Return On Influence."
we began to realize that in life’s new second half—extended by medicine’s miracles, yet filled with unprecedented uncertainties—a bewildering new challenge was staring us in the face
You might shake your head and insist that you don’t procrastinate. After all, you didn’t get to where you are today by being lazy and putting off your work. But the truth is that most people in leadership positions do procrastinate – they just don’t know they’re doing it.