• Judgement Calls

    Science now proves we often make mistakes - but now, you can lower those odds of making truly costly errors.

  • The New Cubicle Revolution Monday, 9 Apr 2012 | 11:13 AM ET
    The Work Revolution

    "Managers drive for conformity and consistency and dutifully, we show up to work the same time each morning in khakis and polo shirts, conforming to the “business casual” dress codes. But is this really the best way to run our businesses? Maybe we have it exactly wrong," writes the author.

  • Creating ‘Smart Trust’ in the Workplace Monday, 9 Apr 2012 | 9:56 AM ET
    Smart Trust

    The author writes, "Greg Smith’s resignation letter from Goldman Sachs published in The New York Times has happily opened a dialogue about the significance of trust in the workplace—whether toxic, transformational, or somewhere in between."

  • The JOBS Act Frees Hedge Funds to Advertise Thursday, 5 Apr 2012 | 4:32 PM ET
    Help Wanted sign

    The JOBS act enables hedge funds and private equity firms to solicit investors directly, instead of through third parties, which typically vet the firms before introducing them to clients, raising new risks to small investors unaccustomed to the complex and risky strategies the firms deploy.

  • Show Me the Money: Wage Growth Hits Three-Year High Thursday, 5 Apr 2012 | 12:30 PM ET
    Cuba Gooding Jr. in Jerry Maguire

    Good news! Wage growth just hit a three-year high. If you're like Cuba Gooding Jr. in "Jerry Maguire," saying "SHOW ME THE MONEY!" we've got the jobs right here that are seeing the most wage growth and will SHOW. YOU. THE MONEY.

  • Office Etiquette: Mind Your Manners Thursday, 5 Apr 2012 | 11:56 AM ET

    This blogger is on a campaign to bring professional courtesy back into the workplace.

  • Can You Find True Happiness? Wednesday, 4 Apr 2012 | 10:35 AM ET
    Engineering Happiness: A New Approach For Building A Joyful Life

    Is it possible to as the author writes, "Engineer Happiness?"

  • Stressed Out? Here's How Leaders Cope Wednesday, 4 Apr 2012 | 9:39 AM ET

    Most stress is about change, whether good or bad. So how do you handle stress?

  • Baby boomers could stand to inherit more than $8 trillion in a transfer of wealth from their parents and, according to one estimate, more than a quarter of that money has already been doled out.

  • businessman_quitting_200.jpg

    Tempting as it may be, you should resist the impulse to follow Greg Smith’s lead when leaving your job – assuming you still wish have a career that is.

  • Leading the High Energy Culture Atmosphere

    In this book excerpt the author writes, "This book is for you whether you are a highly accomplished leader, perhaps the CEO of a large company, or an emerging leader who wants to understand how the best leaders infuse valuable energy into their organization."

  • Author: How to Deliver Truly Great Customer Service Tuesday, 3 Apr 2012 | 11:31 AM ET
    Uncommon Service

    The author writes, "We live in a service economy. We give more of our money to companies that get service right. We make serious commitments to take care of our customers, and yet we’re still, for the most part, falling short. Service excellence is rare."

  • The New Trophy Nanny Monday, 2 Apr 2012 | 2:03 PM ET
    Child with money

    Elite nannies can make up to $180,000 these days, as long as they can speak Mandarin, cook a four-course meal, and get your children into the right circles.

  • The Apple Experience

    Since it opened its first store on May 19, 2001, Apple has redefined the customer experience and built unprecedented customer loyalty. A big part of Apple’s success is its commitment to training all of its employees to follow the “five steps of service” in every interaction.

  • The Biggest Mistakes When Hiring Someone New Monday, 2 Apr 2012 | 12:56 PM ET

    A bad interviewer can do damage to a company’s reputation, not to mention inadvertently lose potential talent.

  • The End of Leadership by Barbara Kellerman

    The author writes, "Our fixation is on leaders. We assume that they have the keys to the kingdom, that they have most if not all of the power and influence, and that they make the decisions that most matter. Wrong."

  • Debacle: Obama's War on Jobs and Growth and What We Can Do Now to Regain Our Future

    The recovery has been painfully slow, and Americans naturally look for the silver lining in new economic numbers. Yet, thirty-three months since the "recovery" officially started, and the unemployment rate still hasn’t fallen below 8.3 percent. Unfortunately, the recent “good news” on the drop in initial unemployment insurance claims and job number increases don’t mean what reporters think they mean.

  • How Well Do You Know Your CEO? Thursday, 29 Mar 2012 | 11:31 AM ET

    One in five American workers say they don't know what their chief executive looks like.

  • couple_beach_chairs_200.jpg

    The good news is Americans are living longer. But the worry for many retirees is that they'll outlive their savings.

  • Leading at The Edge: Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition

    What was it that enabled Shackleton and his teammates to overcome extreme adversity and return without loss of life? This author is convinced that it was much more than luck. He believes their survival was the result of certain leadership strategies - strategies can be used by leaders in any organization facing today's unprecedented levels of turbulence, ambiguity, and uncertainty.

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