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• Global survey reveals unhappiness with retail banks Tuesday, 23 Apr 2013 | 9:09 AM ET

  *Canada, U.S. score highest ratings; Hong Kong lowest. LONDON, April 23- Banks have made little progress in improving customer service over the past year, with around a half of their retail customers considering switching to a rival, according to a survey published on Tuesday.

• Single? Celebrate Anti-Valentine's Day  Thursday, 14 Feb 2013 | 12:11 AM ET

  

  The lovestruck aren't the only ones making Valentine's Day a profitable holiday. CNBC's Sri Jegarajah investigates how the lovelorn are celebrating in their own way as well.

• BofA's Moynihan calls for renewed focus on customers Monday, 28 Jan 2013 | 7:51 PM ET

  Jan 28- Bank of America Corp must focus on improving customer service as it moves past its crisis-era problems, CEO Brian Moynihan said in a letter sent to employees, signaling one of his strategies for boosting revenue at the bank.

• Five Questions to Ask Your Adviser About the 'Fiscal Cliff' Monday, 10 Dec 2012 | 11:48 AM ET

  

  How much will the fiscal cliff impact you, and how can you minimize damage to your finances? Here are questions financial advisers are sifting through with clients.

• Shoppers Spend $5.5 Billion on Small Business Saturday Wednesday, 28 Nov 2012 | 9:47 AM ET

  

  Despite lingering economic worries, Small Business Saturday sales data is slightly better than expected. A look at the numbers.

• Richard Branson on Beating the Competition Tuesday, 27 Nov 2012 | 12:25 PM ET

  

  Serial entrepreneur Richard Branson offers three tips for being mindful of competitors, while forging ahead with your own ideas.