As Alibaba began trading on the NYSE Friday, founder of the e-commerce giant Jack Ma acknowledged the company's commitment to smaller merchants in a CNBC interview.» Read More
First Black Friday became a whole weekend of deals, now it looks like it's Cyber Monday all week. Several retailers have announced extensions of their Cyber Monday discounts into Tuesday or for the entire week.
This is supposed to be the year online shopping using mobile devices takes off, but the shopping experience is lagging.
Blue Nile CEO Diane Irvine said the online jewelry retailer had a "record" Thanksgiving and Black Friday, both in terms of sales and traffic.
Attention online shoppers: you really can save money on Cyber Monday. Although some have criticized the key shopping-day concept as being completely contrived—after all, the term was coined by the industry’s trade group—Cyber Monday has evolved into quite the sales event. A look at the how the deals will shake out throughout the holiday season.
Consumers may be loosening up their purse strings a tad this holiday, but bargain hunting is out of the picture. In fact, shoppers can expect plenty of promotions and discounts as retailers battle it out in the vital closing months of the year. Lower price-point gifts will play a role in luring customers in and guiding their purchase decisions.
Google is in talks acquire popular retail deal site Groupon, according to a report from the Wall Street Journal Friday.
The Beatles look set to make their music available for the first time on Apple’s industry-leading iTunes digital entertainment store, the company behind the iPod and iPhone is expected to announce on Tuesday, signaling an end to the company’s disputes with the best-selling band. The FT reports.
Amazon is no longer selling a self-published guide for pedophiles.
Amazon is standing behind the first amendment in the face of a social media firestorm over a self-published digital book on its site titled "The Pedophile's Guide to Love and Pleasure: A Child-lover's Code of Conduct."
A new study conducted by RSR Research and sponsored by CashStar, a digital gifting and incentives company, suggests giving a digital gift card is not as easy as it could be. In fact a look at the 100 largest Internet retailers found that half didn't even allow customers to send a gift card by email.
With more travelers taking to the air and airlines still reluctant to add flights, you can go home for the holidays, but it will cost you. Airfare during the Thanksgiving holiday is averaging about 10 percent higher than a year ago, while travel in December may be even higher, according to research from online travel agency Travelocity.
If Deloitte's forecast is correct, retailers may see some of their holiday wishes come true this year, especially if they have the right e-commerce strategy. The consulting firm's retail group released their Christmas holiday survey, and predicted a modest increase in holiday sales this year, with total sales expected to rise 2 percent to $852 billion during the November through January period. Their measure, which excludes motor vehicle and gasoline sales, compares with a 1 percent gain during the same period last year.
Blue Nile CEO Diane Irvine says she wants to be "a disruptive force" in the jewelry industry, and she just may have the killer app to do it. A sneak peek at a new app that Blue Nile will debut at the Apple store in about a week, shows the online jeweler really knows its customer.
Online shoppers are like nomads visiting multiple Web sites before making a purchasing decision. Studies show retail Web sites that offer superior customer service, including live help tools, see high customer satisfaction. Just how successful is live help?
In a store, sales clerks can serve customers' needs when they see there's a need, or greet them when they walk in the door, but online it's a more difficult task. What works better when it comes to live help on a Web site?
Plus, the Mad Money host reacts to Goldman's bonus brouhaha and Exxon's earnings.
Searching for meaning beyond a price tag, more holiday shoppers are giving custom-made gifts this year. A host of Web sites with names like Zazzle, Blurb and TasteBook are helping people quickly create one-of-a-kind products like clothing, books and jewelry.
Priceline is trading at a five-month high Thursday and drawing bullish options activity, after reporting quarterly earnings that exceeded Wall Street estimates.
So you're short on cash this holiday season, but you're not the knitting type. Hey, you don't have to cancel Christmas! DIY isn't just for knit scarves and tins of sugar-dusted prunes, you know. There are thousands of great gifts you can make right from your computer. How about a video scrapbook or an origami peacock? Here are a few ideas to get you clickin' this Christmas.
U.S. retailers are going to be pulling out all the stops this weekend — the last weekend before Christmas — with everything from jaw-dropping markdowns to round-the-clock openings in a last-ditch attempt to save the season.