Among major banks reporting earnings, PNC has more than doubled its profits. In a CNBC exclusive, William Demchak, CEO of PNC, reveals pressures he sees in shrinking margins.
James Rohr, Chairman & CEO of PNC Financial Services Group, discusses how new regulations are impacting banks, and weighs in on the boom in refinancing.
Some PNC bank clients are unable to access their online accounts. CNBC's Mary Thompson PNC is helping customers access their account other ways.