GO
Loading...

Now Arriving: Cuddly Volunteers to Help De-Stress LAX Fliers

Laura Larsen of West Hollywood kisses "CC" New program at LAX called PUP (Pets Unstressing People) uses certified dogs to walk the terminals with their volunteer owners to greet passengers and help ease the tensions of modern airline traveling.
Brad Gaverson for CNBC
Laura Larsen of West Hollywood kisses "CC" New program at LAX called PUP (Pets Unstressing People) uses certified dogs to walk the terminals with their volunteer owners to greet passengers and help ease the tensions of modern airline traveling.

The next time you're waiting to board your flight at Los Angeles International Airport, don't be surprised to see furry friends roaming the terminal with bright red vests reading, "Pet Me!"

LAX Airport on Monday introduced its Pets Unstressing Passengers (PUP) program, whereby volunteers and their dogs walk through the departure level of each terminal to bring smiles and airport information to weary travelers.

(Read More: Worst Airports for Connections)

The program, a partnership with Therapy Dogs, was introduced in anticipation of National Volunteer Week April 21-27.

Each volunteer and trained dog roams through the gate areas on the departure level of each terminal, carrying with them trading cards with the dog's vital statistics and airport information. The volunteers went through classroom and in-terminal training to learn about LAX and how to assist passengers.

(Read More: Want Free Airport Wi-Fi? LAX Says Yes With a Hitch)

"This is such an exciting day for all of us in customer service at LAX," said Heidi Huebner, director of airport volunteers, who oversees the program. "We love our volunteers and are thrilled to now have dogs as part of our team, bringing joy to everyone at the airport."

Huebner was on-site for the program launch on Monday, noting how well received it was by children and adults. One passenger told her it was a welcome relief after a stressful drive into the airport.

The PUP program will be ongoing at LAX, and is similar to existing pet programs at Miami and San Jose airports.

For more information on LAX and the volunteer program, click here.

Travel

  • A Bombardier Learjet aircraft

    Considering a jaunt to the Hamptons or Martha's Vineyard for the long holiday weekend? You may want to make other plans.

  • The Australian airline unveiled the deepest loss in its history, but its shares surged after the carrier says it expects to return to profit in the current fiscal first-half.

  • After American Airlines severed ties with Orbitz over a pricing dispute, Daniel Kurnos, Benchmark Company senior analyst, and Mike Miller, Miller Air Group president, discuss if airlines are being held hostage by travel companies.

U.S. News