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ZocDoc

Thursday, 16 May 2013 | 4:23 PM ET
Health Care Industry Game Changers
CNBC's Julia Boorstin reports on companies that are looking to increase efficiency and implement simplicity in medical care. These five are the five companies that made the CNBC Disruptor 50 list for healthcare: 23andMe, Audax Health, Castlight Health, Ginger.io, and ZocDoc.

What
Free smartphone-based service that lets patients research doctors and dentists, and book appointments.

Disrupting
Traditional health-care industry model—specifically, individual practitioner research and access.

Source: ZocDoc

Headquarters: New York
CEO: Cyrus Massoumi
Year Founded: 2007
Number of Employees: 450
Funding: $95 million
Key Investors: DST Global, Founders Fund, Khosla Ventures, SV Angel, Goldman Sachs, Bezos Expeditions and Marc Benioff


Vital Stats

  • Idea came when CEO burst eardrum on cross-country flight and had to wait four days to see a doctor
  • 2.5 million patients a month visit ZocDoc in 1,800 locations
  • Covers 40% of U.S. population
  • Average wait time for health care nationwide: 20 days
  • 10 percent to 20 percent of medical appointments are canceled at the last minute—the "hidden supply"
  • ZocDoc provides appointments in 24 hours to 72 hours
  • Aim is to book appointments in less than one minute
  • 38% of ZocDoc appointments are booked while the doctor's office is closed
  • 40 percent of appointments take place within 24 hours
  • Offers access to 35 physician specialty areas
  • Is now being offered in Spanish
  • Launched first product since inception last October, ZocDoc Check-In, which lets patients fill out medical forms online before appointment

On Disruption

"Disruption is turning a contrarian idea into reality, and later people can’t believe this new reality was ever contrarian at all." -Cyrus Massoumi, CEO & Founder

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Contact CNBC Disruptors

  • Email: cnbcdisruptor@nbcuni.com

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