Struggling Singapore Airlines Fights Back to Boost Growth
Singapore Airlines, caught between the rapid emergence of Gulf carriers and low cost Asian rivals, is attempting a big strategy overhaul to revive growth, pushing into the low-cost segment and expanding its regional network.
State-backed Emirates Airline, Etihad Airways and Qatar Airways are stitching deals, while Gulf states race to become regional hubs linking the Asia-Pacific region and Europe.
SIA's promotional fares on its mainstay long-haul routes have helped it boost traffic, but yields are under pressure. Premium class travel, which makes up about 40 percent of revenue, has been hit by cutbacks in corporate budgets.
"They have competitors who have strong financial backing and are also forming alliances, so it's getting to be a much tougher space," said Kristy Fong, investment manager at Aberdeen Asset Management, which holds about a 4 percent stake in SIA.
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"So the question is whether they can really keep that premium, which is sliding. I don't think it's an easy one."
Under Chief Executive Goh Choon Phong, who took charge in January 2011, SIA is relying on a multi-brand strategy and stepping up its exposure to the budget airlines segment.
With a market value of $11 billion, Asia's second biggest airline desperately needs growth. Profit slumped nearly 70 percent in the year to March 2012, while revenue edged up, highlighting the severe pressure on margins.
Emirates and Qatar are fiercely challenging the company, controlled by Singaporean state investor Temasek, for the title of top luxury carrier as they invest millions in upgrading lounges and enhancing services.
Singapore's best known brand also faces stiffer competition from Southeast Asian rivals such as Malaysian Airline System and Garuda Indonesia (Persero), which are introducing newer aircraft and adding more connections in an attempt to win back some of their nationals who have previously flown via SIA and Singapore.
On Thursday, SIA - also known by its code SQ - is expected to report a 22 percent rise in net profit to S$409.6 million ($330 million) for the year ending March, according to an average of Thomson Reuters StarMine SmartEstimates.
SmartEstimates places emphasis on timely forecasts by top-rated analysts.
The airline has been cutting costs and is terminating the fixed-term contracts of all 76 of its foreign pilots.
"SQ is giving its competition a very easy way to get experienced pilots," said one SIA pilot whose contract was cancelled this year, speaking on condition of anonymity because his contract was confidential.
Analysts are looking beyond quarterly numbers for strategic changes.
JPMorgan said SIA had net cash of S$3.8 billion as of December and could potentially announce a special dividend.
Some of that cash will help pay for new aircraft including the Airbus A350s and additional Boeing 777-300ERs, plus Boeing 737s for its regional carrier Silkair.
Fong said though SIA has been able to manage costs better than its competitors and had a strong balance sheet, it needed to come up with a clearer strategy.
Over the past year, SIA agreed to sell a 49 percent stake in Virgin Atlantic Airways, started a new budget airline Scoot, expanded capacity at Silkair, and is potentially increasing its stake in affiliate Tiger Airways.
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Still, SIA needs to do much more, some analysts said.
"What could they do better? Maybe, if they could find a way to get into China more aggressively?" said Andrew Orchard, Hong Kong-based analyst at brokerage CIMB. "Would they want to do a bilateral partnership with a Middle Eastern carrier, take out some capacity that way?"
Orchard said SIA should consider quitting Star Alliance and joining the rival SkyTeam network as it could potentially work more closely with Chinese airlines and other partners.
SIA is doubling its stake in Virgin Australia to 19.9 percent. This comes months after struggling Qantas Airways and Emirates struck a five-year alliance, which includes switching the Qantas' hub to Dubai from Singapore for European flights.
SIA's moves to buy into Chinese and Indian carriers many years ago have not borne fruit. Goh has said the airline needs to increase exposure to these high-potential markets, but rivals have a head start.
Last month, Etihad agreed to buy a 24 percent stake in Jet Airways Ltd <JET.NS>, India's largest carrier, while AirAsia has struck a deal with the Tata group to start a local airline.
AirAsia's cut-rate pricing on Southeast Asian routes and the emergence of new rivals such as the Lion Air group has hit SIA.
"Corporate travel in Asia has weakened but leisure travel is booming. That is helping to drive numbers but these are lower-spending travellers," said Fred Seow, vice president of marketing at Asiatravel.com, which operates several hotel and flight booking websites.