"We are aware of a complaint made by a customer against a dealership in Qingdao," Maserati said in a statement. "The matter was being investigated through our usual customer complaint channels and the dealer there was discussing any grievances with the customer in question. It is disappointing to learn that the individual chose to halt those discussions in such an abrupt fashion today. We will work with the authorities to investigate if any offences have been committed by the customer."
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That's all Maserati would say. But, as I reported in 2011, Lamborghini stated that it had solved the owner's problem and that the owner smashed the car "for reasons that are unknown to us and that are independent from his relationships with Lamborghini."
At the time, people familiar with the situation said a competing dealer and importer may have been involved in the incident. In China's rough-and-tumble car market, perhaps car smashing is simply another form of business competition.
What's more, a close look at the Maserati video shows that the sledgehammer crew mainly damaged the glass and hood, which are both relatively easy to repair.
Either way, the video is enough to make any supercar owner cringe.