After last year's holiday hiring frenzy, retailers are showing more restraint in ramping up their staff for the crucial holiday shopping season.
After a surge in overall holiday hiring last year to a 12-year high, shaky consumer confidence and increased retail efficiency and online shopping may prevent similar gains again, according to a forecast from outplacement firm Challenger, Gray & Christmas. Retailers are likely to at best match the level of holiday hiring that occurred last year, the firm added.
"Whether it is related to increased online shopping or the shakiness in consumer confidence, the expectation that there will be fewer people in the stores could prompt some retailers to reduce the number of extra people they will need on the sales floor," said John A. Challenger, the executive outplacement firm's chief executive officer, in a release.