Neiman Marcus has a free shipping gift for its customers — but it's not just for the holidays.
The upscale retailer, known for its one-of-a-kind items and luxury catalog, says it will now offer free standard shipping and free returns permanently for all domestic purchases made on its websites or at its Bergdorf Goodman and namesake stores.
The competitive move comes at a time major retailers are gearing-up for the critical holiday season, which can often make the difference between a very good year or a very bad one. For the luxury retailer, it's also a move to keep pace with some key rivals, including Nordstrom, which already offers permanent free shipping on domestic purchases and returns.
"The customer has always been at the center of the Neiman Marcus business model," says Wanda Gierhart, chief marketing officer, in a statement.
Permanent free shipping and returns have been a top request for Neiman Marcus customers, says Gierhart. "We are happy to be able to make this change just in time for the holiday shopping season," she says.