Have no fear, hCentive is here.
The CEO of the company expected to be hired to salvage Massachusetts' crippled Obamacare exchange vowed his software will quickly prove itself so that the state won't have to rely on an escape-hatch option of using the federal HealthCare.gov marketplace for enrollment next fall.
And hCentive boss Sanjay Singh said his company will accomplish that goal by keeping things simple in the first year of its rescue contract, and make sure the Massachusetts Health Connector is more than ready to begin signing up people online for Obamacare plans in November, when enrollment for 2015 begins.
"Risk mitigation is the main driver," said Singh, who noted that hCentive can upgrade its off-the-shelf software with more bells and whistles after it gets through its first year of open enrollment as the Bay State's lead software vendor.
While details of a contract still have to be hashed out, the Massachusetts exchange board voted 10-1 Thursday in favor of hiring Virginia-based hCentive to provide new software to run the marketplace, replacing the disastrous technical system that was put in place last year by lead vendor CGI.
The old exchange was so glitch-ridden that it had to rely heavily on paper enrollment applications, and even then, it enrolled barely 31,000 people. Tens of thousands more were put on temporary insurance plans because of the fiasco.