As she has done every year since the financial crisis, Judy Koenick traveled from her home in Maryland to Bank of America's annual shareholder meeting in Charlotte, N.C., last week, a drive of more than six hours.
Using a wheelchair to help her get around the meeting room, Ms. Koenick told the bank's chief executive, Brian T. Moynihan, "You got a bonus and the stock price is terrible." But some of her ire was saved for what she said was the lack of handicapped parking at her local bank branch.
Normally, the chieftains of Wall Street spend their days talking with the heads of global corporations, government leaders and wealthy investors. But once a year, they listen to the grievances of even their smallest shareholders.