When the case was filed, Tesla at first declined to comment. But then it mounted a defense in its blog, hinting that the owner may have tampered with his car, producing some of the defects.
It said the Tesla service team "did everything reasonably possible" to help Montgomery, especially when it came to a fuse that blew three times. Each time, Tesla engineers were unable to find a problem.
"When the fuse kept blowing despite the new parts, and faced with no diagnosis showing anything wrong with the car, the engineers were moved to consider the possibility that the fuse had been tampered with," Tesla says. "After investigating, they determined that the car's front trunk had been opened immediately before the fuse failure on each of the three occasions. (The fuse is accessed through the front trunk.) Ultimately, Tesla service applied non-tamper tape to the fuse switch. From that point on, the fuse performed flawlessly."
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Megna strongly denied there was any tampering. Megna also says he was savaged online by what he calls Tesla's "fan boys," including 700 "dislikes" of a video he posted on the case and 500 comments.
But he adds: "We were not going to give up at any stage."
— By Chris Woodyard, USA Today