StellaService evaluated how quickly 40 major retailers answered shoppers' calls Black Friday through Cyber Monday.
After Best Buy's website crashed twice on Black Friday, former Best Buy CEO Brad Anderson, discuses whether Best Buy can get back on track for the rest of the holiday season
The online sports retailer expects to process 10 times normal volume — roughly 700,000 packages — on Cyber Monday.
Retailers including Best Buy and Cabela's experienced major glitches over the Black Friday shopping period.
Some of Monday's midday movers:
Brian Sozzi does some Monday morning quarterbacking on how his "5 Things to Watch on Black Friday" turned out.
Retail analysts are casting doubt about a widely watched shopping poll that indicated Black Friday sales fell 11 percent from last year.
Internet sales were up 20.6 percent on Black Friday compared to 2013, making it "the biggest shopping day in U.S. history," Custora said Saturday.
Best Buy's website was down on Friday morning, during one of the busiest shopping days of the year, and again in the evening.
Crowds flocked to Wal-Mart, Target and Toys R Us locations around the U.S. to snatch up doorbuster deals.
CNBC's Julia Boorstin takes a look at what movies are expected to lead at the multiplex this holiday weekend.
CNBC's Josh Lipton takes a look at this season's hot tech items and games.
Discussing the impact of online shopping and low gas prices on Black Friday crowds, with Neely Tamminga, Piper Jaffray, and Brian Nagel, Oppenheimer & Company.
When Amazon's stock rises before Thanksgiving in anticipation of a strong holiday, the shares tread water the rest of the year, history shows.
You might need two carts to walk away with what may be this year's biggest Black Friday bargain: a 65-inch Vizio TV at Walmart for $648.
Still figuring out your Black Friday battle plan? This road map of store openings can help.
Here are five things retail analyst Brian Sozzi will be looking out for on Black Friday.
The root of the disconnect in retail lies in the fact that it's one set of consumers who are reaping most of the benefits.
Black Friday may not be the best day for deals. How to get even better prices than advertised.
Max Levchin wants to attract millennials with a bank they can love rather than loathe.