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  • Amazon crisis management     Friday, 27 Dec 2013 | 4:27 PM ET

    Mike Paul, MGP and Associates; Nathan Bachrach, The Financial Network Group; and CNBC's Jeff Cox, Morgan Brennan, and Simon Hobbs discuss how Amazon, UPS, and FedEx should handle its failed Christmas deliveries snafu.

  • Your first trade for Monday Friday, 27 Dec 2013 | 2:41 PM ET

    The "Fast Money" traders share their final trades of the day.

  • Amazon blames UPS for delivery fails     Friday, 27 Dec 2013 | 1:37 PM ET

    CNBC's Josh Lipton reports that Amazon is reviewing its carriers' performance, while Wedbush Securities blames Amazon for the late deliveries. CNBC's Dominic Chu weighs in.

  • Blame it on the plane! UPS woes due to jets: Report Friday, 27 Dec 2013 | 9:38 AM ET

    UPS, embarrassed by deliveries that failed to reach clients in time for Christmas, may have a shrunken fleet of jets to blame. The WSJ reports.

  • Online shopping grows, with some growing pains Friday, 27 Dec 2013 | 5:58 AM ET

    Americans waited until the last minute to buy holiday gifts, but retailers weren't prepared for the spike.

  • UPS glitches could boost US delivery competition Thursday, 26 Dec 2013 | 6:47 PM ET

    UPS scrambled on Thursday to deliver packages that had failed to arrive in time for Christmas as it sought to limit the fallout from the delays.

  • After-hours buzz: WPCS, Tesla & more Thursday, 26 Dec 2013 | 4:30 PM ET

    Companies are making headlines after the bell Thursday:

  • U.S. stocks rose on Thursday, with Wall Street continuing its record-setting advance.

  • *Retailers rise; MasterCard data shows holiday sales growth. NEW YORK, Dec 26- U.S. stocks rose on Thursday, putting the Dow on track for a record closing high for a sixth straight day as retail names rallied following strong data about the holiday shopping season.

  • UPS beefing up staff     Thursday, 26 Dec 2013 | 2:03 PM ET

    UPS has apologized to customers who may be experiencing delays in shipping orders. CNBC's Diana Olick reports online sales jumped 37 percent last weekend.

  • The naughty list: Stores that were late on delivery Thursday, 26 Dec 2013 | 1:09 PM ET

    StellaService, which rates retail customer service, scored sites on meeting promised delivery dates on holiday orders.

  • UPS should focus on operations: Pro     Thursday, 26 Dec 2013 | 1:05 PM ET

    Eric Dezenhall, crisis management consultant for Dezenhall Resources, says UPS should focus on operations for next year, not apologies.

  • Where's my stuff UPS?     Thursday, 26 Dec 2013 | 1:04 PM ET

    Disgruntled UPS customers take to social medial to express anger for their late packages. CNBC's Seema Mody reports.

  • Ship out of luck: UPS apologizes     Thursday, 26 Dec 2013 | 1:02 PM ET

    CNBC's Diana Olick reports on UPS' apology to customers after failing to delivery holiday packages in time.

  • What put the brakes on red-hot online sales growth Thursday, 26 Dec 2013 | 12:33 PM ET

    According to the latest data from comScore, the final online shopping week this holiday fell short of expectations.

  • Amid holiday delivery woes, Amazon limited Prime Thursday, 26 Dec 2013 | 12:20 PM ET
    An Amazon distribution center

    Amazon.com on Thursday said it limited new Prime membership signups during peak periods in order to protect current member orders from the surge in new memberships.

  • Drones are a gimmick, not reality: Pro     Thursday, 26 Dec 2013 | 11:42 AM ET

    FedEx and UPS are under fire for missing holiday delivery deadlines. Donald Broughton, managing director at Avondale Partners, discusses how the miscue and weighs in on Amazon's drone delivery.

  • A black eye for big brown     Thursday, 26 Dec 2013 | 11:05 AM ET

    UPS says an unpredictably large number of orders overwhelmed the shipper causing thousands of Christmas presents to arrive late. CNBC's Diana Olick reports.

  • Package pileup: UPS, FedEx scramble to deliver Thursday, 26 Dec 2013 | 10:46 AM ET
    A package handler arranges packages before loading a delivery truck at a FedEx sorting facility in Kansas City on Dec. 16, 2013.

    UPS and FedEx hit the road Thursday, scrambling to deliver boxes to angry customers who didn't receive the gifts they ordered in time for Christmas. NBC News reports.

  • Mega miscalculation: FedEx & UPS fail to deliver     Thursday, 26 Dec 2013 | 10:05 AM ET

    CNBC's Diana Olick explains how major underestimations in holiday volume by FedEx and UPS lead to thousands of packages not getting delivered in time for Christmas.

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