Delta Air Lines may have charged some frequent flyers higher airfares than other customers for almost three weeks because of a website glitch. The problem was fixed, but could it happen again? Read More
Comfort Inn is on a mission to improve customer satisfaction and be more competitive. Upgrades to furniture, fixtures, equipment and check-in areas are underway. Read More
The founder of the airline that offers swanky new cabins and onboard bars for its first class passengers just got a little cooler — literally. Virgin Atlantic introduced specialty ice cubes shaped like Sir Richard Branson on select flights. But is it funny or creepy? Read More
A new study by neurologists documents a different type of air travel pain — the "airplane headache." People who suffer these short duration aches often experience them prior to landing. Read More
More airlines are installing equipment that will allow passengers to use Wi-Fi-enabled devices during flights for internet connectivity and new entertainment options, according to a new market research report. Read More
With the busy summer travel season just months away, there’s good news and bad news on the baggage front. Mishandled bag rates are down, but airline cabins are more crowded with passengers bringing bags onboard. Read More
People Express Airlines is trying to launch service by the end of summer to several cities in the Northeast and Florida. The new start-up whose name is taken from the popular 1980s airline also is considering a public offering to secure additional funding. Read More
Some travelers can leave their shoes on and laptops in their bags when clearing airport security with the Transportation Security Administration's PreCheck program. The list of airports and airlines participating is growing. Read More