The client worked for a Fortune 100 company, determined to change the leadership style of the top thousand executives. My job, as part of that change, was to facilitate a series of leadership workshops. The client expected the worst. These execs would resist everything - the change, the workshop, me.    Read More

I’m trying to park at Logan Airport in Boston, lot “E.” I love lot E, for the main reason that it’s outdoors, so you have at least a 50-50 shot of finding your car again.    Read More

Although mantras sound mysterious, they’re not. You and I think certain thoughts, again and again, everyday. These repetitive thoughts are mantras.   Read More

You’re standing in front of an audience, about to begin your presentation. Will your opening grab their attention?    Read More

Let’s say you’re being interviewed over lunch. What should you drink? a) Cranberry juice b) Diet coke c) Tea or coffee d) Water? One outplacement firm...recommends tea, coffee, or water. That’s it.    Read More

Let’s pause for a second to talk about stories. Ever use them at work? They’re one of the best ways to deliver a message.   Read More

Sooner or later, they’re going to ask what you’ve accomplished. You could be anywhere - a sales meeting, a performance review, a parole hearing. What’s an accomplishment, anyway?    Read More

'Your attention span is about 10 minutes.' That’s according to my son, who’s teaching kindergarten this summer.  I tell him 10 minutes only applies to 5 year olds. For adults, it’s shorter.   Read More

A few years ago, I did a series of TV commentaries. Later, I hired an actress to critique my work. The actress said some complimentary things, which I remembered for approximately 10 seconds. Then she offered some constructive advice: “You need to be more like the actor, Marlon Brando.”    Read More

Recently, for example, I was working with a manager who needed to send someone to a client meeting in North Dakota. But no one wanted to go.   Read More