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Jeff Macke

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  • Heavy options action in Starbucks spacer at the start of the month foreshadowed the ultimate earnings miss and decaffeinated forecast out of the coffee chain after the bell yesterday, according to Pete Najarian, FM Trader and co-founder of OptionMonster.com. If you look at the chart, Starbucks shares began to go on a nice run at the end of October amid an interview in the Wall Street Journal where CEO and Founder Howard Schultz told the paper that he believed the company's sales may have hit bottom in September.

  • Customer Service is Your Secret Weapon Thursday, 7 Aug 2008 | 6:25 PM ET

    There are six silver bullets of customer service. We all have customers... you might have retail customers, business to business customers, even your boss and your employees can be your customers. Tonight we're giving you a secret weapon to make an impression and make more money.

  • Fast Money's Jeff Macke strongly rejects Barron's weekend call to "Sell Buffett" because it could be "dead money for at least a year." The stock suffered its biggest drop today in three years on the heels of that article.  Macke says don't listen to Barron's.