As Americans approach their golden years, many claim they have yet to see a dime from their health insurance providers. In fact, many say they’ve only received excuses about why insurers won’t pay up.
Robert Hunter, director of insurance at the Consumer Federation of America, told CNBC’s “Closing Bell” that there are ten times as many complaints on health care as financial problems. “We’ve seen a major shift in how insurance companies handle claims,” said Hunter. “They’ve begun to say the claims operations of insurance companies are a profit center.” Hunter added that Americans buying long-term care must be careful: “Some companies are doing a lot worse than others,” he said.