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Current DateTime: 12:15:37 26 Nov 2009
LinksList Documentid: 31388230
Expiration DateTime: 11/26/2009 12:18:10 PM
    • Shopper & Investor Deals  25 Nov 2009

        A look at what's likely to happen at the registers once the doors open on Friday, with Richard Hastings, Global Hunters Securities; Richard Jaffe, Stifel Nicolaus & Co. and CNBC's Jane Wells.

    • Black Friday: Bargain or Bust?  25 Nov 2009

        Whether the deals are better than what shoppers will usually see or if it is just another marketing tactic, with Hitha Prabhakar, Style File Group; Brad Wilson, BlackFriday2009.com and CNBC's Jane Wells.

    • Holiday Central  25 Nov 2009

        A discussion of the many ways retailers are preparing for Black Friday, live from K-Mart in Burbank, CA, with CNBC's Jane Wells.

    • Retailers Getting Ready for Black Friday  25 Nov 2009

        Retailers are getting ready for Black Friday, and CNBC's Jane Wells has the play by play. Stacy Janiak, of Deloitte, shares her insight.

    • Amazon vs. Wal-Mart  24 Nov 2009

        What began as a price war between Wal-Mart and Amazon over a handful of books has nos spread to a wide assortment of consumer goods. Lee Eisenberg, a noted retail expert and consumer behaviorist, and CNBC's Jane Wells discuss.

    • Prices to Be Thankful For  24 Nov 2009

        A decrease in food prices is something to be thankful for this holiday, reports CNBC's Jane Wells.

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Current DateTime: 12:15:37 26 Nov 2009
LinksList Documentid: 31388237
Expiration DateTime: 11/26/2009 12:18:17 PM
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Funny Business

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Apr.09
11:28 AM ET
Wednesday, 9 Apr 2008
Anybody Can Fly Southwest--And I Mean Anybody

AP

I fly Southwest [LUV  Loading...      ()   ] a lot. Like, almost every week. You may recall that a few months ago I blogged about my dismay over the new boarding procedure--no more standing in line A, B, or C, but now there are numbered areas to stand in as well.

I got major blowback from Southwest employees and fans for being critical. I have to admit that I quickly got the hang of the system, and now I like it.

Perhaps someday they'll come up with a boarding procedure that doesn't involve quite so many signposts, but I'm not holding my breath. After all, it's been more than six years since 9/11, and the TSA is still forcing us through an archaic system of card tables and plastic bins to undress and go through security.

But I digress.

In all the years I've traveled, I experienced a first this week. Waiting in line Monday to get on my Southwest flight to Sacramento was a bum. Not a "bum" as in the jerk who takes a half hour to seat himself and drapes his jacket across three seats while shouting into his Bluetooth. I mean an actual bum.

The gentleman was wearing clean clothes and was not being disruptive in the least, but he reeked of alcohol, was confused and overly talkative, and had the ruddy visage of someone who has lived a very hard life. He was a slightly cleaner version of the guy you see on the street corner with the sign. The man was confused by the boarding procedure (can't blame him there), and then was extremely apologetic about that to everyone within 20 feet. Once on board, he pulled out a $5 to buy a beer. Which he was served.

The Southwest crew treated him just like everyone else--and, the truth is, he was perfectly fine. Perhaps serving him the beer kept him that way. Call me a snob for talking about this, but, sorry folks, I eyeball everyone on airplanes now to size up the odds there will be trouble once we're airborne. Such are the times.

Perhaps most surprising to me as I wondered "Wow, there's a bum boarding the plane," was my following thought, "Why haven't I ever seen one before?" I mean, with many airfares as cheap as they are, anyone can fly. And even have $5 left over for a beer.

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Current DateTime: 01:44:15 26 Nov 2009
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