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Jennifer Dauble
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Division: CNBC

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Apr.30
10:18 AM ET
Wednesday, 30 Apr 2008
CNBC Exclusive: CNBC's Maria Bartiromo Interviews Google CEO Eric Schmidt, Today on "Closing Bell with Maria Bartiromo" (Transcript Included)
Posted By:Jennifer Dauble

Dr. SCHMIDT: We're working with the corporate customers to do the same thing inside their networks as we do with consumers. Now, corporate customers are not the same thing as consumer customers. Corporate customers have a much higher need for reliability, so we'll sign an agreement that guarantees a certain level of service. But then we charge for it. So that's a case where people are willing to pay for something which is free without the level of reliability. They also have other needs. They need greater security, for all the obvious reasons. And they also need better integration with all of the other services that their companies have. This is a long process. It's not a fast process. But it's very deeply valuable. And those customers we will have for 20 or 30 or 40 years as they build into our model. We like that model. It's an enterprise play. It's a business that I've been in for a long time, and one which will ultimately be very, very lucrative through Google.

BARTIROMO: Do you ever look back and think about what has happened to the company? I mean, you, for a long time, have been really one of the most admired companies out there, and then one of the sexy, sort of big growers out there. And then as the company got bigger and bigger, people started to get afraid of Google, they way they were afraid of Microsoft at one point as well. Do you worry that that's the perception or that perception could take hold at some point?

Dr. SCHMIDT: We do worry about perception because we want to make sure that we are--that our perception is consistent with the way we way we behave. Google runs on a set of principles, and every company has their own principles. Ours are about doing no evil, it's about trying to serve the end user. Larry Page, our--one of our founders, wrote a very thoughtful memo about what it's like to be a big company. So, for example, he authored the rule that we'll never trap people's data. So if you become dissatisfied with us, we will make it easy for you to go to our competitor. Most companies don't do that. So we're trying to find that balance between the structure of a company and the need for predictability and so forth with our real mission, which is to serve you as an end user. And if you're not happy with us, keeping you trapped, that's a mistake. We want you to have another choice.

BARTIROMO: Final question. Eric, let's face it. Microsoft wants Yahoo!. How much of a disadvantage do you think Google is at if these two players get together, what...(unintelligible)...two and third player in the market?

Dr. SCHMIDT: Well, a lot of people debate this. There's a big debate within the company. People say, on the one hand, that we stay focused, which, of course, we're very focused, while they're doing their maneuver. On the other hand, people are concerned about the history, as I mentioned, and the possibility of merger. So I don't think we really know yet. We debate it all the time.

BARTIROMO: Eric, would you like to add anything else?

Dr. SCHMIDT: No, I'm fine. Thank you very much.

BARTIROMO: Thanks so much for joining us.




About CNBC:
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