Skip navigation

Current DateTime: 03:28:10 24 Nov 2009
LinksList Documentid: 24355697
  • Runway Angels

      The superbowl of fashion shows, models walk down the runway at the 2009 Victoria's Secret Show.

  • Smartphone Guide

      Here's a need-to-know guide to nine devices, based on features, price, network and platform.

  • Wines for the Holidays

      Not quite sure what wine to pair with Turkey or Creme Brulee? Our experts do.

Southwest Airlines says it will expand Wi-Fi
By: The Associated Press | 03 Nov 2009 | 01:50 PM ET
Text Size
Low-cost carrier plans to offer Internet access on entire fleet of aircraft

DALLAS - Southwest Airlines Co. says it's finished testing Wi-Fi Internet access on four aircraft and plans to expand the service to all its planes beginning early next year.

The airline said Friday that the test has generated raves among passengers.

Southwest said it would continue testing prices for the service through the end of the year.

Dave Ridley, the discount carrier's senior vice president of marketing, said the company is happy with the technical performance of the in-flight service and the response of customers.

During the test, passengers have used the service for e-mail, streaming video and other content using laptop computers and smart phones.

Southwest uses satellite-based broadband access provided by Row 44. Other carriers, including Delta and American, that are farther along in outfitting planes with Wi-Fi service use another service from Aircell.

Southwest did not indicate how quickly it would outfit its fleet, which numbers more than 500 planes, but Row 44 President Gregg Fialcowitz said his company could do the work in 12 months.

Fialcowitz said that the percentage of passengers who used the service for free on test flights by Southwest and another customer, Alaska Airlines, was in the mid-20s but soared as high as 70 to 80 percent on some routes, such as between San Francisco and Seattle.

Demand among leisure travelers was just as strong as among business travelers, he said.

Southwest and Alaska will set the fees paid by passengers and keep all the revenue after paying a fee to Row 44, Fialcowitz said.

© 2009 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
Tools:
Print EmailAdd This share icon
  • digg share

CNBC HIGHLIGHTS

  • Remember when auto shows were major events where new models could generate buzz?
  • Swine Flu Needle
  • CNBC’s Mike Huckman visits a cutting-edge plant to see how the flu vaccine of the future is being made.
  • People who bottle up their anger at work are up to five times more likely to suffer a heart attack, a study found.
  • Playboy Logo
  • Playboy will outsource its publishing operations in a bid to become profitable again.
  • A new McDonald's in Manhattan is the nation's first to sport a sleek, chic interior imported from stores in London and Paris.
  • For nearly three decades, these on-call experts have been dishing advice on how to – and not to – cook turkey.
ADD COMMENTS
Remaining characters


Current DateTime: 03:14:50 24 Nov 2009
LinksList Documentid: 29778428

Current DateTime: 09:37:23 24 Nov 2009
LinksList Documentid: 29779196

Current DateTime: 10:17:33 24 Nov 2009
LinksList Documentid: 29779199

Current DateTime: 07:49:43 24 Nov 2009
LinksList Documentid: 29779198
  Data is a real-time snapshot  *Data is delayed at least 15 minutes
Global Business and Financial News, Stock Quotes, and Market Data and Analysis

© 2009 CNBC, Inc.  All Rights Reserved.
A Division of NBC Universal
Thomson ReutersThomson Reuters