Skip navigation

North America's Best Major Airports 2010

By: Paul Toscano, Producer, CNBC.com | 25 Feb 2010 | 03:41 PM ET
Text Size

The Best Major Airports
Photo: Joseph Drivas | Getty Images
Despite advances in air travel over the past decade, passenger satisfaction with airports has lagged behind the rest of the travel industry, according to J.D. Power and Associates, who recently ranked satisfaction in North American Airports.In its 2010 North America Airport Satisfaction Study, airports were ranked on a variety of criteria, including airport accessibility, check in/baggage check process, facilities, security checkpoints and food and retail services. Airports were also separated into three categories by size: Large (30 million+ passengers/year), Medium (10-30 million passengers/year) and small (<10 million passengers per year).So, which major airports score the best in this year's study? Click ahead to find out!By Paul ToscanoPosted 25 Feb 2010

10. Hartsfield-Jackson Int'l (ATL)
Photo: Karen Bleier | AFP | Getty Image
City: Atlanta, GeorgiaOverall Satisfaction: 3/5Accessibility: 3/5Check-In: 3/5Security: 3/5

9. McCarran Int'l (LAS)
Photo: Getty Images
City: Las Vegas, NevadaOverall Satisfaction: 4/5Accessibility: 4/5Check-In: 4/5Security: 4/5

8. George Bush Intercontinental (IAH)
Photo: Carey Akin
City: Houston, TexasOverall Satisfaction: 4/5Accessibility: 3/5Check-In: 5/5Security: 4/5

7. Dallas/Ft. Worth Int'l (DFW)
City: Dallas/Ft. Worth, TexasOverall Satisfaction: 4/5Accessibility: 4/5Check-In: 4/5Security: 5/5

6. Charlotte Douglas Int'l (CLT)
Photo: Getty Images
City: Charlotte, North CarolinaOverall Satisfaction: 5/5Accessibility: 4/5Check-In: 4/5Security: 5/5

5. Phoenix Sky Harbor (PHX)
Photo: Getty Images
City: Phoenix, ArizonaOverall Satisfaction: 5/5Accessibility: 4/5Check-In: 5/5Security: 5/5

4. Orlando Int'l (MCO)
Photo: Getty Images
City: Orlando, FloridaOverall Satisfaction: 5/5Accessibility: 5/5Check-In: 4/5Security: 4/5

3. Minneapolis/St Paul Int'l (MSP)
Photo: Getty Images
City: Minneapolis/St Paul, MinnesotaOverall Satisfaction: 5/5Accessibility: 5/5Check-In: 5/5Security: 4/5

2. Denver Int'l (DEN)
Photo: Getty Images
City: Denver, ColoradoOverall Satisfaction: 5/5Accessibility: 5/5Check-In: 4/5Security: 4/5

1. Detroit Metro (DTW)
Photo: Getty Images
City: Detroit, MichiganOverall Satisfaction: 5/5Accessibility: 4/5Check-In: 4/5Security: 5/5

© 2012 CNBC.com
Tools:
Add This share icon

MORE SLIDESHOWS

Current DateTime: 03:19:16 28 May 2012
LinksList Documentid: 29778428

Current DateTime: 11:29:32 27 May 2012
LinksList Documentid: 29779196

Current DateTime: 11:29:32 27 May 2012
LinksList Documentid: 29779197

Current DateTime: 06:53:15 28 May 2012
LinksList Documentid: 29779199
CNBCCNBC
About CNBC  |  Site Map  |  Video Reprints   |  Advertise  |  Help  |  Contact
Privacy Policy  |     |  Terms of Service  |  Independent Programming Report
  Data is a real-time snapshot  *Data is delayed at least 15 minutes
Global Business and Financial News, Stock Quotes, and Market Data and Analysis

© 2012 CNBC LLC.  All Rights Reserved.
A Division of NBCUniversal
Thomson ReutersThomson Reuters