Every week we wait with anticipation hoping that the job numbers will surprise us and a return to robust hiring will be just around the corner.
Unfortunately, this is wishful thinking.
Many jobs have been lost during the great recession of 2008 and 2009, and many of these jobs will never come back; they have been outsourced overseas where labor costs are lower and the standard of living pales in comparison to America.
Millions of jobs are gone for good.
When was the last time you called customer service and had the phone answered by someone living in the United States?
If you did, you are fast becoming the exception, as it is now more of a norm for call centers to be outsourced to India, Philippines, Mexico, and other lower-cost labor centers. For many companies in the U.S., technical support has already moved outside the U.S.. Blue-chip companies like IBM and Cisco have embraced these lower-cost alternatives as a way to stay competitive in a fiercely global marketplace.