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Core Leadership Principles: A Q&A With Jack and Suzy Welch

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Published: Thursday, 2 Jun 2011 | 6:13 PM ET
By: CNBC.com
It’s Everybody’s Business with Jack & Suzy Welch -- Presented by Microsoft -- See Show Details

Suzy: Good business is universal. Good business practices are universal; that’s why the term “best practices” exists. I think this is one of those cases where it’s like watching a movie and you come out of it and you feel like the movie was actually about your family. In these programs, what you see are businesses wrestling with the problems of business that are quite specific in their detail but completely universal from 20,000 feet.

Jack: Workout is generic. Whether it’s a new start-up in a car rental company, a pizza company, a well-established, brand-name beverage company, the process is the same. So any viewer watching it can see the benefits of getting every voice in the game, and bringing their ideas to the surface.

This is business. This is best practices. Work-out is a great idea. People should be practicing it all over the place. It should be a way to generate new enthusiasm, new ideas, new teamwork to enhance the direction the company’s going.

Suzy: I think you can look at this and think, we’ve had this intractable problem in our company, we have not been able to get past it and you could walk away from this, and actually think, ‘oh, there is a way we can change.’ I think it’s quite instructive in that way, that it does show you how you can get unstuck.

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"It's Everybody's Business with Jack & Suzy" premieresMonday, June 6 at 9 p.m. ET.

Have a question about Jack & Suzy's approach to leadership? Wondering how you can conduct a winning Welch Work-Out?

Email us: everybodysbusiness@cnbc.com or click here. Your question could be selected for Jack or Suzy to answer live on CNBC TV.

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Jack and Suzy Welch recently dropped in on a few Fortune 500 companies to work with their top executives, engaging those company leaders in their famous “work-out” sessions. It was all caught on camera and became the basis for CNBC’s new series “It’s Everybody’s Business with Jack & Suzy Welch.” Here, they share some of their insights.
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