You cannot motivate other people. As a motivational speaker, I can get in front of an audience, deliver a fire and brimstone and have them swinging from the chandeliers. But 24 hours later they’re gonna wake up and say, “Who was that guy?” Because that’s external motivation, which is a short term fix.
Long-term motivation comes from within. As a leader, if you want to develop high achieving self-starters you need to give your people the tools and techniques that will enable them to motivate themselves.
Here are three ideas on how to install the self-starting generator in your people and create self-motivated staff.
Treat Your People Like Customers: In order to deliver extraordinary quality, service, convenience and value to your external customer, you must first service your internal customer.
It stands to reason, if you treat the people who report to you as you would like them to treat your clients and customers, your level of service and therefore your business, will increase.
Probe for Needs: In Sales 101, we are told that if we probe for our clients wants and needs, find them and fill them on a consistent every day basis, we will develop long-term, loyal clients. If we do the same thing for our internal clients we have a good chance of developing long-term loyal staff.
Most people are not self-motivated because they themselves don’t know what motivates them. They have no goals or plans for their lives or careers. Therefore, they’re working to help make the company more successful, not themselves: That’s de-motivating.
I’ve often had business leaders say to me, “If I could only find the right button to push on this person.” The problem is: It’s impossible to find the right button on someone who has no buttons.
One of your most important jobs as a leader is to help your people “find their buttons.” Sit down with each of your people, individually, and help them put together a set of goals and plans detailing what it is they want to achieve out of their lives and careers, much like you do for your company or clients.