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RIM Confirms Power Problems With New BlackBerry Models

Ryan Ruggiero|CNBC
Friday, 18 Nov 2011 | 7:40 PM ET

Research In Motion's new BlackBerry Bold 9900 and 9930 may not be getting off to a very bold start.

Blackberry Bold
Source: blackberry.com
Blackberry Bold

Many users of the BlackBerry Bold 9900 and 9930 models have taken to the BlackBerry Support website to complain that their phones simply died for no reason at all. Several users reported that the problem occurred after the phone had been charging all night.

A RIM spokeswoman confirmed that a "limited number of customers have reported an issue where their device does not power on." She said the company is "actively working on a software update to resolve this issue."

Shares of Research In Motion closed down 2.5% at $18.19 on the Nasdaq Friday. The stock has fallen more than 70 percent from its high near $70 a share in February amid questions about the company's ability to fend off Apple's iPhone and other smartphones in the business segment. In June 2008, the stock was its all-time high above $144 a share.

In the past year alone, the company has grappled with layoffs, the departure of several top executives and a four-day global service outage that further rattled its grip on the business segment.

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