The delivery company has publicly acknowledged the video, and worked to minimize the damage.
"The situation has now been resolved to the customer’s satisfaction and we are handling the employee according to our disciplinary policies...While we continue to be surprised about the behavior shown, we know this is an aberration, and is not reflective of the outstanding FedEx customer service that makes us proud around the world," FedEx said in a statement released Wednesday.
The mishandled delivery does not discredit the company slogan, "The World On Time", but it isn't exactly what customers may want to see in the height of holiday shipping season.
Before the mishap, the company reported positive earnings, and has been receiving bullish forecasts from stock analysts.
Questions? Comments? Email us at email@example.com. Follow Christina Cheddar Berk on Twitter