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Road Warrior with Darren Booth

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  Monday, 21 May 2012 | 2:52 PM ET

Delta Pricing Glitch Sparks Concern Over Flight Searches

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Delta Air Lines may have charged some frequent flyers higher airfares than other customers for almost three weeks because of a glitch, which has triggered questions about the complexity of flight searches.

Bloomberg via Getty Images
Delta Airlines

Reports surfaced last week from two business travelers who noticed prices on routes they were searching were different depending on whether or not they were logged into their Delta frequent flyer accounts. Prices were higher when logged in on Delta's website versus anonymous price searches without logging in.

On Friday, Delta offered a detailed explanation of the discrepancy. Although the problem has been solved, it brings into light the complexity of airline pricing.

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  Monday, 21 May 2012 | 11:31 AM ET

Bumped Off a Flight? Know Your Travel Rights

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"Ladies and gentlemen, we're in an oversold situation for our flight today and are looking for volunteers to take an alternate flight."

Getty Images

We've all heard that announcement while sitting at the gate. It simply means more passengers have shown up for the flight than the airline can accommodate.

Overselling flights is a common and necessary revenue management practice for airlines to ensure as many seats are filled as possible. Necessary because a certain percentage of people with confirmed reservations don't show for their flights. Sometimes they get the formula wrong and too many people show up.

But what do you do if there aren't enough volunteers and you get bumped off the flight? It's important to know your rights, especially as the peak summer travel season kicks off this Memorial Day weekend.

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  Friday, 18 May 2012 | 3:06 PM ET

Comfort Hotels Get a Major Makeover

Posted By: Nancy Trejos, USA Today

Comfort Inn guests will soon be noticing some changes.

Source: Choice Hotels
Comfort Suites

Next month, a Comfort Inn and Suites hotel will open in Spokane Valley, Wash. as the brand's first newly redesigned property. The hotel's furniture, fixtures and equipment were all replaced to fit into the new "Comfort Truly Yours" design.

Choice Hotels International , Comfort's parent company, got feedback from more than 1,500 guests to come up with the new design. More than 100 properties are in the midst of a redesign. Others will follow, with the brand-wide overhaul scheduled to be completed by 2015. The company has said it is willing to close up to 10 percent of its Comfort hotels if they don't meet guest satisfaction standards.

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  Friday, 18 May 2012 | 10:42 AM ET

Atlanta Airport's Sleek New International Terminal Opens

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A sleek new $1.4 billion international terminal featuring airy windows and eye-popping artwork opened Wednesday at the world's busiest airport. The aim is to attract more globe-trotting passengers to Hartsfield-Jackson Atlanta International Airport.

Source: Hartsfield-Jackson Atlanta International Airport
Hartsfield-Jackson Atlanta International Airport

The Maynard H. Jackson Jr. International Terminal adds a new concourse of 12 gates to the existing international facilities and a separate entrance dedicated for international flights.

"It's really going to open up new opportunities for Atlanta to grow," Louis Miller, the airport's general manager, tells the Associated Press . "It's going to become a gateway not just to Atlanta, but to the world."

Road warriors who fly inbound to Atlanta as their final destination will enjoy a new time saving feature.

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  Thursday, 17 May 2012 | 9:48 AM ET

Is the ‘Staycation’ Making a Comeback?

Posted By: Laura Bly, USA Today

No, the dreaded "staycation" hasn't made a comeback.

Johannes Kroemer | The Image Bank | Getty Images
Suitcase on bed in hotel room.

But according to three surveys released this week, Americans remain fiscally cautious about their summer travel plans.

In a new PhoCusWright poll of more than 2,000 U.S. travelers, nearly four in 10 Americans (38 percent) didn't buy a vacation trip within the past year. Particularly hard hit were early boomers (ages 45-54), whose average trip expenditure dropped by more than 10 percent.

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  Wednesday, 16 May 2012 | 2:12 PM ET

Seven Tips for Saving on Rental Cars

Posted By: Michelle Higgins, New York Times

Hitting the road this summer? Better get booking.

Source: Avis
Avis rental car

As the busy summer car-rental season begins, prices are expected to climb. “In early June through the end of August, these rates will spike,” said Neil Abrams, president of Abrams Consulting Group, which tracks the car rental industry. Last July, for example, the average rate for a weekly airport rental of a compact car booked seven days ahead was $369.62, or 56 percent more than the $236.73 charged in March, according to the Abrams Travel Data Index. Here are some tips to keep costs down.

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  Wednesday, 16 May 2012 | 11:09 AM ET

Virgin Atlantic Lets Passengers Make Calls From the Sky

Posted By: Nancy Trejos, USA Today

On some Virgin Atlantic planes, you'll be able to phone home from 35,000 feet in the air.

David Paul Morris | Bloomberg | Getty Images
Virgin Atlantic

The airline has announced that it will become the first British airline to provide passengers the capability to make and receive phone calls during flights. Passengers also will be able to send and receive text messages, emails and have web access via GPRS.

The new service will be available in all cabins of the airline's new Airbus A330-300 aircraft and refitted Boeing 747s.

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  Tuesday, 15 May 2012 | 5:28 PM ET

Report: Henry Kissinger Received Full TSA Pat-Down

Posted By: Nancy Trejos, USA Today

Even Nobel Peace Prize winners aren't guaranteed immunity from the TSA pat-down.

Matthew Eisman | WireImage | Getty Images
Henry Kissinger

According to The Washington Post, the former secretary of state who helped bring an end to America's involvement in the Vietnam War had to go through a full pat-down while going through security to catch a flight to Toronto at New York's LaGuardia Airport on Friday.

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  Tuesday, 15 May 2012 | 1:41 PM ET

5 Ways Road Warriors Can Stay Healthy

Posted By: Karen Elowitt, Special to CNBC.com|CNBC.com

You probably already know that traveling can be hazardous to your health, particularly when it comes to picking up those nasty little respiratory and gastrointestinal viruses that are spread via shared surfaces on planes, hotels and restaurants. (If you don't know this, you're either hopelessly out of touch, or blissfully unaware.)

Sami Sarkis | Photographer's Choice RF | Getty Images

But it gets worse: Now there's evidence that it's not just colds and flu that business travelers have to fear.

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  Friday, 11 May 2012 | 11:31 AM ET

Visiting the Frugal Promised Land: Business Class

Posted By: Seth Kugel

No sooner had the captain turned off the “fasten seat belt” sign than the flight attendant on Air Pacific Flight 411, headed from Fiji to New Zealand, performed the same dispiriting act I’ve seen dozens of times around the world: He drew together and Velcroed the flimsy gray curtains, separating the coach cabin from business class.

Getty Images
British Airways

This time, though, I smiled. In a few days, I’d be on the other side of that polyester divide, finding out what really goes on among the business consultants, rock stars and — I’m guessing — bejeweled countesses that sit up there.

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  • Darren loves nothing more than to be at an airport, board a flight or check-in to a hotel. He worked for a major airline and various travel companies, but now simply savors the world as a road warrior flying in excess of 100,000 miles annually. Contact Darren at darren.booth@nbcuni.com.

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