"Mistakes were made" when a man was kicked off a Southwest flight for tweeting a complaint about the airline, says CEO Gary Kelly.» Read More
Alaska Airlines quietly introduced new checked bag fees for some first class passengers, a first for any U.S. airline.
Many international airlines have started auctioning off upgrades in an attempt to fill empty business and first class seats. But some elite frequent flyers who normally get first dibs on those seats fear their benefits will be diluted.
As costs to offer free Wi-Fi increase and demand for bandwidth surges, more hotels are considering adding charges to satisfy guest expectations.
High-tech, faster airport security designed to identify travelers via fingerprints and iris scans may not be far off, the airline industry says. Obstacles, though, remain.
Many Kimpton Hotels offer a soothing and colorful pet companion when checking in. Guests can request a live goldfish to accompany them in their hotel room throughout their stay.
Young travelers are making up more of the business travel market. Their companies and the airlines, hotels and other travel-related businesses serving them are finding it necessary to adjust policies and communication practices.
The summer solstice hits tomorrow and you'll be treated to a free pair of Aviator sunglasses if you're checking in to one hotel brand on Wednesday.
More airlines are adding lie-flat seats in premium cabins, extra legroom seats in coach and enhancing Wi-Fi to attract higher spending road warriors.
Frontier Airlines announced more programming with variable pricing for its DirecTV service beginning July 1.
Westin is reinventing the traditional hotel business center to include more features for the tech savvy and mobile traveler.
Add-on fees for checking bags, priority boarding, roomier seats and onboard snacks are here to stay. Airlines need the money to cover rising costs and one study claims the fees are good for consumer choice.
The nation's largest carriers are getting passengers to destinations at a record clip, according to new data from the US Transportation Department. Here's the best — and the worst.
Major airlines appear to have selectively matched sale fares that Southwest and subsidiary AirTran unveiled on Tuesday, USA Today reports.
Airports and some airlines understand the needs of digital travelers and are making more electrical outlets available.
Recent data shows that corporate rental car rates are going down, even while airfares and hotel room rates are on the rise.
Elite status in an airline loyalty program used to be an exclusive club. But benefits have slowly eroded as more people gain status or purchase the same level of priority access.
Everyday spending can bring you closer to an award trip using frequent flyer miles. Here are my tips on how to quickly rack up the most miles in a short amount of time.
A new survey reveals which U.S. airlines to fly if you're looking to land a rich sugar daddy or sugar mama. Really.
More hotels in the U.S. offer free Wi-Fi than in the past, according to one survey. But should it be offered for free at all hotels?
MySeatFinder.com checks for better airline seat assignments on your behalf and automatically moves you based on your preferences.
The aviation industry and passengers alike have been spooked by the third air disaster in a week. Are you now more cautious about air travel?
More travelers have perished in plane crashes over the past week than did during all of 2013. Should that affect your travel plans?
A jetliner carrying 116 people disappeared over west Africa after losing contact with air traffic controllers. NBC News reports.