Jeffrey Sonnenfeld, a senior dean at the Yale School of Management, thinks Zuckerberg is making a mistake by not publicly addressing the problems. “It’s important now to actually show the execution, show the plan, show the new vision,” Sonnenfeld told CNBC’s “Street Signs” on Tuesday.
Gary Burnison, CEO of the recruiting firm Korn/Ferry International, disagrees. “Leadership's really about making others believe — enabling that belief to become reality.
“They've got this great saying [at Facebook] that they're ‘1 percent through the journey,’ and that's exactly right,” Burnison continued, “I don't think this is the time right now to come out.”
Perhaps it’s not surprising that Zuckerberg has remained silent. He’s been rather reclusive throughout Facebook’s 8-year journey from his dorm room at Harvard to the social network juggernaut of today with 900 million active users around the world.
Even in the lead-up to Facebook’s offering, the 28-year-old CEO did not have a major presence at the IPO roadshow events around the country. But clad in his trademark hoodie, he did make a big splash at the kick-off in New York City, after leaving investors to wonder until the last minute whether he was going to attend.
“[Zuckerberg] should have been out there on the road shows instead of his antics with the hoodie,” Sonnenfeld said. “He should have been out there answering questions.”