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GoDaddy Says Outage Was Not Caused by Hackers

Tuesday, 11 Sep 2012 | 12:14 PM ET
Source: twitter.com

Web hosting company GoDaddy said Tuesday that the outage it experienced Mondaywas not caused by hackers and that customers' data were never at risk.

GoDaddy's site was down most of the day Monday, with outages starting at about 10 a.m. PT to 4 p.m. PT.

(Read More: GoDaddy Goes Down, Hacker Claims Responsibility )

A Twitter user with the handle @ AnonymousOwn3r claimed responsibility for GoDaddy's outage, stating in tweets that he hacked the site.

GoDaddy, however, said in a statement that it was never hacked, nor was the outage part of a denial of service attack. The company also stated there was never any customer data at risk, nor were any of its systems compromised.

The company said in a statement that the outage was caused by "a series of internal network events that corrupted router data tables." The company also stated that it has taken measures to ensure that the problem does not happen again.

"Throughout our history, we have provided 99.999 percent uptime in our DNS infrastructure. This is the level our customers expect from us and the level we expect of ourselves. We have let our customers down and we know it," the company said in its statement.



email: tech@cnbc.com

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