“They’ll fix it in the next upgrade, it’s just an app,” Kumar told CNBC, adding that he will continue to remain a loyal Apple customer.
Sydney resident Saptarshi Chatterjee, who waited for hours to pick up his new iPhone, said while Apple Maps, is not as “polished” as the Google equivalent, it is a “step in the right direction.”
“The flyover feature (which gives you an aerial view of places) on the new maps software is very cool indeed,” Chatterjee said. “Apple has the potential to make some innovative features and really hook people into using their own applications.”
Technology analyst Rob Enderle of the Enderle Group said complications arise with each new operating system and the disappointment over the new map application was not enough to come in the way of sales.
“This isn’t a critical problem and shouldn’t hurt sales near term. The demand is simply too high and the issue’s too small. … Apple will eventually make it right,” he said.
Manoj Menon, partner and managing director for Frost & Sullivan Asia Pacific, said, “I don’t think it will have a significant impact on the sales. Consumers pay more attention to the look and feel of the product.”
He added consumers should give Apple the benefit of the doubt, given that it is its first attempt at making a map product.
“This is not the best launch for this product, but it will get better as more people start using it,” he said.
In a statement, Apple said: “We launched this new map service knowing that it is a major initiative and we are just getting started with it. We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get.”
In a sign of the intense demand, police in Osaka, Japan, were investigating the theft of nearly 200 iPhones 5s, including 116 from one shop alone, Kyodo News reported. In London, police sought help finding a man wanted in connection with the theft of 252 iPhone 5s from a shop in Wimbledon early Friday.
Some fans went to extremes to be among the first buyers by arriving at Apple's flagship stores day ahead of the release.
In downtown Sydney, Todd Foot, 24, showed up three days early to nab the coveted first spot. He spent about 18 hours a day in a folding chair, catching a few hours' sleep each night in a tent on the sidewalk.