CNBC U.S. Contributors

Paul Hellman

Founder, Express Potential

Consultant, author, speaker, and founder of Express Potential®, Paul Hellman has worked with CEOs, executives, and managers at leading companies for over 25 years to improve performance and productivity at work.

He is the author of “Naked at Work: How to Stay Sane When Your Job Drives You Crazy,” and his columns have appeared in the Wall Street Journal, New York Times, Washington Post and other leading papers.


  • Business people, eye contact

    Recently, for example, I was working with a manager who needed to send someone to a client meeting in North Dakota. But no one wanted to go.

  • Graduation

    “None of you will remember a single word I say,” the Governor said. That was the gist of how he began his address at my son’s college graduation. It was a memorable line. On the other hand, it raised a disturbing question: Why listen?

  • Leaving a voice mail? That’s a mini presentation – you’ve got seconds to make a good impression.

  • You receive a personal letter from a well-known businessman. “The obvious first choice is you,” he writes. Should you be flattered?

  • Diversity in the workplace

    Sometimes, people get tired of thinking about best practices. When that happens, flip the question: ask about the worst.

  • Business people, eye contact

    I’m in a New York City subway. Seated across from me is a very muscular guy with a baseball bat that he keeps tapping into his left palm. He looks angry, and he’s staring at me as if to say, “It’s all your fault.”

  • My wife has stopped reading the Saturday paper. She got this idea from Dr. Andrew Weil, who suggests taking a regular break from the drumbeat of bad news.

  • A lot of business information is abstract. How can you make it more interesting?

  • Recently at dinner when the food arrived, the baked potato was cold, and the broth from the stew had evaporated - or, I could only hope, been stolen. A manager stopped by to check on things. We told her the story about dinner. She looked sad.

  • Does this ever happen to you at work - you’ve got critical info, but no one is listening?