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Consumer Retail


  • Who spoiled Christmas? Fewer packages arrive late Friday, 26 Dec 2014 | 12:46 PM ET
    An employee sorts packages at the UPS Worldport in Louisville, KY.

    Santa's sleigh delivered more on-time packages this Christmas, though a few retailers still broke their delivery promise.

  • Behind the $3.8B loss retailers expect: Study Friday, 26 Dec 2014 | 10:10 AM ET
    Shopper retail sales

    Retailers are bracing for the annual post-Christmas surge of returns and the fraud that will eat away at their profits. NBC News reports.

  • Experts crown their retail winners, losers Friday, 26 Dec 2014 | 9:44 AM ET
    People shop at the Toys R Us in New York.

    Retail experts Joseph Feldman and Paul Swinand name their retail winners and losers and give insight on retail's outlook for 2015.

  • Couple exchanging Christmas presents

    If a dud gift isn't bad enough, some stores make it difficult to return an unwanted present—especially if you don't have a gift receipt.

  • US retailers may only just meet holiday sales forecasts Wednesday, 24 Dec 2014 | 8:03 PM ET
    A woman pushes a shopping cart past Christmas decorations displayed for sale at a Wal-Mart.

    Consumers slacked off on the final holiday shopping days, suggesting traditional retailers will just meet sales forecasts amid deep discounts.

  • Wal-Mart tests gift card swap program Wednesday, 24 Dec 2014 | 1:12 PM ET
    Employees assist shoppers at the check out counter of a Walmart store in Los Angeles.

    Wal-Mart will begin testing on its new gift card exchange program on Christmas Day.

  • Are shoppers really socially responsible? Wednesday, 24 Dec 2014 | 12:26 PM ET
    At least one-third of UncommonGoods’ products are exclusive and handmade in the U.S.

    In the final hours to fulfill your holiday gift lists you might think consumers aren't focused on being socially responsible, but you'd be wrong.

  • People seek 'experiences' over stuff Friday, 26 Dec 2014 | 1:10 PM ET
    Chef serving meals to diners

    Insight to the major trends in this year's holiday shopping behavior, with Sarah Quinlan, MasterCard Advisors SVP.

  • Consumers spend more overall Friday, 26 Dec 2014 | 1:09 PM ET
    NRF estimates retail pickup

    Traffic's picked up at the Newport Centre in New Jersey, reports CNBC's Dominic Chu. The NRF estimates this holiday season will hit $617 billion.

  • Shipping scorecard: Did your package make it? Friday, 26 Dec 2014 | 12:14 PM ET
    Shipping scorecard: Did your package make it?

    CNBC's Dominic Chu discusses the shipping issues facing many retailers this holiday shopping season.

  • Telsey's retail winners & losers Friday, 26 Dec 2014 | 12:16 PM ET
    Telsey's retail winners & losers

    Discussing which retailers grabbed the biggest piece of the retail pie in 2014, with Dana Telsey, Telsey Advisory Group CEO.

  • 'Tis the season... for returns Friday, 26 Dec 2014 | 11:17 AM ET
    'Tis the season... for returns

    About 23 percent of all returns for the year take place during the holiday season. CNBC's Dominic Chu discusses the benefits of returns for retail.

  • Wal-Mart's clever gift card program Friday, 26 Dec 2014 | 10:07 AM ET
    Wal-Mart's clever gift card program

    Wal-Mart is rolling out a temporary gift card exchange program. CNBC's Dominic Chu reports the details.

  • 2014 Shopping mall winners Friday, 26 Dec 2014 | 9:22 AM ET
    2014 Shopping mall winners

    Discussing how the malls are faring and what consumers are buying this holiday season, with Trinity D'Andrea-Almiger, Lodi Station Outlets general manager.

  • Retail report card: Consumer spending Friday, 26 Dec 2014 | 9:20 AM ET
    Retail report card: Consumer spending

    The NRF is reporting shoppers will have spent about $617 billion this holiday season, a gain of 4.1 percent from last year, reports CNBC's Dominic Chu.

  • Favorite retail stocks Friday, 26 Dec 2014 | 8:06 AM ET
    Favorite retail stocks

    Discussing the health of retail, with Joe Feldman, Telsey Advisory Group, and Paul Swinand, Morningstar equity analyst.

  • Running to the mall? Friday, 26 Dec 2014 | 8:03 AM ET
    Running to the mall?

    CNBC's Dominic Chu reports from Newport Centre Mall in Jersey City, New Jersey, to see if consumers really do come out to malls the day after Christmas.

  • 2015 retail is 'way better' than you think: Eyler Wednesday, 24 Dec 2014 | 10:12 AM ET
    A shopper has his receipt checked before leaving a Best Buy store in Westbury, New York.

    The 2015 holiday shopping season will cap off a much better retail year than most people are expecting, John Eyler said.

  • Credit card clampdown gives shoppers a headache Wednesday, 24 Dec 2014 | 8:26 AM ET
    A customer uses a credit card scanner at a Target store in Miami.

    Eager to prevent another Target style breach, credit card companies are canceling cards and denying purchases during this hectic shopping season.

  • Day after Christmas bargains Friday, 26 Dec 2014 | 6:18 AM ET
    Day after Christmas bargains

    CNBC's Dominic Chu discusses how retailers are preparing for day after Christmas shoppers.

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